ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-01-05

Birkenstock salina

"Very efficient mail order experience. Received as promised. Only problem was with sizing. We may need to change for smaller size."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-01-05

Exactly as advertised. Very, very comfortable and I love the style.

"Very fast shipment and delivery. Product supersedes expectations!"


Verified
5/5

2020-01-05

So glad to find this place

"I first encountered Birkenstocks in Britain, and I know my size. But one of the most difficult things about buying Birkenstocks and Haflingers in the US is the baffling sizing information given on most sites. Once we found Birkenstockexpress the sizing information itself was enough to tell me we were in the hands of experts.

My Haflinger slippers arrived within the window quoted, are a perfect size, and we quickly ordered replacement Birkenstock sandals for my wife.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-01-05

She loves them

"Exactly what my wife wanted. Perfect xmas present"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-01-05

Fantastic experience

"From ordering to delivery a smooth and easy transaction. Love my new birks!! Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-01-02

Very satisfied!

"Ordered my wife a pair of birckenstock tennis shoes. Who knew they made tennis shoes. They arrived promptly and she is very happy with how they looked and confortable they are. In fact we are ordering another pair. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2020-01-02

wrong size and wrong color!

"I ordered size 37 in gray—-you sent size 39 in black! So that “incorrect” pair is on its way back to you! "

Detailed Review Benchmark + -
Pricing of products and services

Verified
4/5

2020-01-02

bigger size please.

"i ordered a 43 thinking it was an 11 and a half because that's what the website says but when I actually received them they were an 11 narrow. kind of irritated by it. A half size makes all the difference being that I have long toes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-01-02

Fabulous Rosegold Shoe/Sneakers

"Just love these for their color and comfort. Birkenstock footbed with great high top style- love em!!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2020-01-02

Quality Birkenstock

"Ordered product and it came really fast and the quality is superb! My husband is so happy with product."


Verified
5/5

2020-01-02

Love these folks!

"Order was on time and just what I wanted!
I will use them again. And recommend them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2019-12-31

First Purchase

"I ordered and received them very quickly, right at holiday time in mid December. That was great because my doctor prescribed them due to significant foot pain I have been experiencing so I needed them right away. They have really helped reduce the pain I have been experiencing and have had an immediate positive impact."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-30

Best price I found

"Fast shipping. Packaged well. Thanks"


Verified
4/5

2019-12-30

You were great; :UPS was slow

"I had to return for a rebate to my credit card the pair of sandals because they did not fit my son's foot. (This was a Christmas gift.) We appreciate your recognition that a Birkenstock sandal must fit perfectly for it to work properly. We appreciate the ease with which you allowed me to return the pair of sandals. The end result was good for both you and me: my son went to a local store and bought the same Birkenstock sandals, in the correct size."


Verified
5/5

2019-12-30

Great shoes

" Great shoes and excellent shipping time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process