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5/5

2012-10-03

"...BladeOps provided me with an online shopping experience that everyone HOPES to have but only sometimes, even rarely gets.

My order was processed & shipped promptly w/o any problems.
After receiving my knife, I found that it just didnt "work" for me...high quality but wasn't what I needed. I thought..."now comes the hassle of trying to exchange a $200 knife for a $180 knife, with a $20 refund due, from an online dealer".

One phone call and one email...& within 5 days I had my new knife and refund...WHAT I did NOT get, was a hassle or problem from BladeOps...no plethora of questions or delays...they were as pleasant to deal with doing my exchange & refund as they were with my original purchase, cudos BladeOps.

From the date of my initial order, receiving my original knife order, returning the original knife, receiving my exchange knife & refund, maybe, 10 days total...WITHOUT any problems, THAT, is customer appreciation & great customer service from ANY company. A transaction that was as smooth & trouble free as one would hope for.

BladeOps has earned my trust as well as my future knife purchases.

Purchase with confidence knowing BladeOps stands 110% behind what they sell and actually make the customer feel appreciated, as it should be (!) THANK YOU BladeOps for a great buying experience.

Richard R.
"


5/5

2012-09-28

"The knife arrived 3 days after the order was processed which was well within the promised 7 days and a nice surprise. The packaging seem intact however there was a nick on one corner of the blade housing but did not have any negative effect on the operation. I was able to touch up the paint with a black marker. The blade operation (Out the Front Auto) is smooth and fast and the retraction is also fast and smooth. The knofe is much lighter than I expected and the pocket clip is very snug which is a good thing. For the price the knife appears to be a good value and as long as the deployment and retraction operation holds up I will be very pleased."

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5/5

2012-09-26

"Excellent shopping experience! Parcel containing both items ordered was shipped fast and in my case was received much faster than the estimated arrival time. Items were both better quality than I dared expect. I was quickly notified by e-mail of progress during processing and shipping of my order. I also noticed that when an item becomes no longer "in stock" this information is quickly updated to the website. This is often not the case with other online merchants and this monitoring of their stock levels is very considerate to customers. My overall impression is that BladeOps is a very efficient and confidence inspiring merchant to purchase from online. I will definitely return for future purchases and would not hesitate to highly recommend BladeOps to a friend or to any prospective buyer. "


5/5

2012-09-25

"This Knife is amazing i love it and as descried it came razor sharp!!!!"


5/5

2012-09-23

"Quick shipping and secure wrapping."

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5/5

2012-09-22

"Great product, a great price and delivered in a timely manner and the shipping price was great (free)."

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5/5

2012-09-19

"Great, I got the knife very quickly and boy is it a beauty.
Thanks Blade Ops
"


4/5

2012-09-17

"BladeOps has great selection and very competative prices. The order was easy to place. My order took forever to arrive but it was shipped ASAP by BladeOps, Its USPS that has issues but I could track the order continually. "

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5/5

2012-09-17

"great to deal with. Acknowledge orders, ship quickly and advise upon shipment."

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5/5

2012-09-14

"Great selection of knives. I've been purchasing all my knifes from blade ops for about a year now. I mentioned at one point that I always miss the free knife deadlines from there coupons that you receive in via email and they actually sent me a free spyderco ladybug and delivered my whole order ups next day. Needles to say I was very happy to see that. Hard to come across good company's that care bout there customers these days. With blade ops you always get outstanding customer service and quick delivery time. I recommend anyone to order through them!"

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5/5

2012-09-12

"Outfuckingstanding. Good information, availability and price on website; website is easy to navigate. BladeOps is King!"


5/5

2012-09-11

"Great! The order arrived earlier than expected and in perfect condition. The website was user-friendly and the correspondence sent with my order gave the impression that the company was genuinely concerned with my satisfaction."

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5/5

2012-09-10

"It was really good. Sent to me really fast."


4/5

2012-09-10

"BladeOps was easy to work with, shipped correctly and quickly. However, the online purchase form would not allow me to specify a separate mailing address from the billing address, which is inconvenient for a college student like me living away from home."

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5/5

2012-09-10

"I have always had great experiences shopping at BladeOps and this was no exception. "