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Product & services pricing
5.00/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2016-06-17

"Very please whit costumer service and my order,arrived on time and well pack????"


Verified
5/5

2016-06-17

Best in the West

"What an awesome experience. Blade HQ sets the bar for all shops who offer online selections of high quality knives. The variety of choices, available stock, incomparable pricing (with free/low cost shipping considerations), and amazing processing efficiency convinces me that this is the only place to look for a high quality knife that is really "Made in America", by Trade Workers who care.

"


Verified
5/5

2016-06-16

Best Online Knife Store.

"Blade HQ is hands down the best online knife store. They have a premium selection of almost every knife imaginable. They have excellent shipping and customers service. Every future knife I plan to buy, will be from Blade HQ"


Verified
2/5

2016-06-14

why not just buy from amazon

"buy from amazon they got great free returns. returning to blade hq is a pain in the a** and you pay shipping and restocking"


Verified
5/5

2016-06-11

KNIFE MAKER FLAW BUT GREAT BLADE HQ REMEDY

"The knife purchased had manufacturing flaws. Spoke to Mike (very helpful) at Blade HQ and he assured me that I could return the knife with no problem. As the knife I purchased was out of stock, I promptly received a full refund and and an apology plus a gift certificate that covered my return inconvenience and cost. I ended up ordering a LionSteel (not the brand of the flawed knife) from Blade HQ that was on sale for a great, great price. As a result of this transaction (along with several earlier problem free transactions) I will shop at Blade HQ first and with confidence."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-08

Super smooth

"Slick website, easy to navigate, tons of information. Way better than Knife Depot..."


Verified
5/5

2016-06-08

Always great service at bladehq

"I have purchased from bladehq on several occasions. Always great products at great prices. In the past, I did have a problem with one order, and customer service was quick about offering me options to solve my problem, so I'm comfortable that any issue that might come up would be resolved very easily to my satisfaction. "


Verified
5/5

2016-06-08

Great service and quality items and selection

"Super selection and desired item was in stock (on special as well!!). Fast service and shipping. A quality organization and enjoyable experience from ordering to receipt."


Verified
5/5

2016-06-08

The best,all your knives you'll ever need.. at your fingertips.

"Excellent products,,service and delivery.. exceptional all the way.."


Verified
5/5

2016-06-08

Blade HQ

"BladHQ you all are the BEST! Super awesome people amazing customer service just super happy and love all THEESE people "


Verified
5/5

2016-06-07

Great website to find the product you want with good prices

"Great website to find the product you want with good prices"


Verified
5/5

2016-06-07

Great company, even better people!

"I've been a regular customer for years now and have nothing but good things to stay about Blade HQ! And the employees have always been exceptional!!!
"


Verified
5/5

2016-06-06

Awesome

"Awesome service as always"


Verified
5/5

2016-06-06

Quick service

"I was shocked how quickly my order was delivered. I had ordering a knife on a Friday evening just before memorial day, my order was delivered the following Tuesday. The order was accurate and in perfect condition. That is great service and I will continue to order from Blade HQ. "


Verified
5/5

2016-06-05

"On time and well built love my knife. Blade HQ only handles the best."