"Amazing, just amazing... From the time I found BMP and called and started asking questions, Andy was amazing. Patient, kind, helpful, knowledgeable, proficient... the list goes on. When I finally placed my order, he patiently guided me through the process, helped me to make adjustments and changes to my artwork, sending along new proofs quicker than lightning. And at no time did I feel rushed or incompetent. I felt as if I was the only customer and therefore got the red carpet treatment. Now I know, that I am NOT the only customer, but that's the kind of service Blank Media Printing offers. My product(s) were delivered quicker than I anticipated and I could not have been any happier with the quality. I have already placed my second order and have every intention of sharing Blank Media Printing with everyone I know!
Thank you, Andy and Blank Media Printing for making this first-time experience wonderful!! PS. I had CD's copied and packaged in a wallet and sealed. Beautiful!!"
"great look, fast service, easy set up."
"I was on a tight release deadline and needed 250+ CDs within 5 days and BlankMediaPrinting delivered it early! The pricing was so reasonable, the quality was unmatched, and the customer service was fantastic. BlankMediaPrinting is the only retailer I could find that makes CDs that look like vinyl records and my fans absolutely loved them. A special thank you is due to Andy in Customer Service who helped walk me through the design/production process and made sure I got my order in time for release day. I will most definitely be a repeat customer. Thank you BlankMediaPrinting!"
"You guys delivered! The easiest, smoothest and fastest transaction ever! You just gained a repeat customer. Cheers!"
"This is my third order from Blank Media Printing! Love the templates, love the quality and product, however.. this order's shrink wrap is very inconsistent and not like previous orders. Many of my 4 panel wallet sleeves have saggy/excess shrink wrap, kinda makes the finished product feel a little cheap. Maybe I'm being picky, maybe it was a bad batch.. other than that, love it and will keep coming back!"
"The process was quick, easy, and looks professional! The image quality seems to be lowered slightly, as if the image was printed on standard printer paper with regular ink, but it still looks great!"
"Shipping was a day late but the tracking info confirmed this was the fault of Fedex. All the same with so many services providing free shipping, the fact that it cost so much extra to ship makes delayed shipping kind of a big deal. I had no specific expectations on shipping so if Fedex had just given an accurate estimate instead of telling me it would arrive Tuesday, never showing up and then changing it to Wednesday later, I wouldn't have known otherwise.
The paper materials I ordered were great, just like they were the last time I used BMP. The CD booklets and tray inserts fit fine and were pre-folded. Everything came in ziplock bags to prevent possible water damage. "
"Got some DVD wraps printed. Great print quality. They were a little too big and I had to cut the edges with a razor, and some of them had crinkled corners. But overall, great order, very happy with how they turned out."
"My band got replacement cd booklets printed through Blank Media after another company printed them wrong. Will never go to anyone else ever again. Highly suggest this company!"
"Order was processed very quickly. The content was correct, the graphics looked good. Received order very quickly as well. I’ll order from them again. "
"Very easy to work with and super fast turnaround. I will definitely call work with BMP again without hesitation! Great company!!!"
"Very fast service and excellent quality. Highly recommended. Will be going back to them in the future for more short runs."
"The best. I will keep ordering "
"I will be using their services again "
"I had issues with the editing platform but they totally helped me out. "
"From skipping to pauses, this was terrible"
A rep from BlankMediaPrinting.com, BlankMediaPrinting, has responded:
“The customer reached out to us with this reported issue and we were unable to find this issue. We asked the client to return the discs for either a full refund or replacements. The customer decided not to return the discs for either a refund or allow us to examine the discs for the cause. The master discs and copies that we keep all functioned correctly and within industry standards. Based on the limited information provided, it appears that it is more than likely a hardware issue of the customer.
As per our satisfaction guarantee:
We Are Committed to providing our customers with 100% satisfaction in their experience with us! We feel that the best way to build repeat business and a long-lasting relationship with our customers is by treating them right and giving them the highest quality customer service, along with unmatched product selection and competitive prices. If we ever fail to meet your expectations please contact us via our Contact Us page 24 hours a day 7 days a week and we will make every attempt possible to meet and beat your highest expectations in order to make you a happy customer. If a refund is the preferred method then the return of the order will be required so that we can process your refund accordingly. The cost of return will be the responsibility of the customer. However, if it is deemed that the product is faulty due to poor workmanship then Blank Media Printing will refund the cost of ground shipping.”