"The President of the company at which I work brought a Gateway P7811FX laptop into my office on the 3rd of June. He explained it was his son's laptop who uses it for college, and after the laptop fell off a bed the screen would no longer turn on. I was told I would be a hero if I could fix it. After some research (and confirming that the screen was the problem) I found 247LaptopLCD.com (associated with Bliss Computers I assume) and ordered a replacement screen. Unfortunately the screen arrived with a large crack down the middle. Contacting customer service was easy, and after they saw photos of the damaged screen they immediately sent a replacement screen NEXT DAY AIR. The screen works beautifully and I am a hero, thanks to these guys. Thank you!"
"I ordered a COMPAQ PRESARIO F739WM F750CA F750US LAPTOP LCD SCREEN for my daughter's laptop. The item arrived and was installed, but the backlight failed after a month. Bliss Computers gave me a replacement LCD, shipped fast, and that is working fine. Their tech support and ordering staff was very helpful."
"After my son fell and cracked his laptop screen i thought the laptop was only fit for the trash can.But how wrong was I.I went online and after a short while I found this wonderful shop Bliss computers and they had the great web page and it was so easy to find the screen I was looking for and at a very good price.Living in Ireland I was a bit worried about how well it would be packaged and I need not have worried and it arrived within 7 days and was perfect.I would recommend Bliss Computers to anyone and I had contact with Sheri and Jerry and they where so helpful.This is a very good company. Thanks again guys from Dublin Ireland. Fran "
"I ordered a replacement screen for my girlfriend's laptop through Bliss about two weeks ago, using her mother's credit card with her approval. Later that day, I received emails confirming the order and saying that it had been shipped. For the next ten days I kept a close eye on the tracking information, which continued to state that the order had not yet been received by the post office. Finally, I emailed Bliss to ask for a status update, and quickly received an email stating that my order had been canceled at my request. Naturally, this was upsetting to myself and my girlfriend, who had been without a computer for two weeks. I emailed them back informing them that no cancellation request had been made, and that my need for the screen was urgent. Their response was that the biller (my girlfriend's mom) had requested that the order be canceled. She was just as mystified by the situation as we were, and had never talked to the company. Bliss's suggestion was that I simply re-place the order, which I might have done if they had offered expedited shipping as compensation for their mistake which left my girlfriend without a computer for two weeks, but as it is I think I'll be going somewhere else. Other places may be more expensive, but I'd rather pay more and know I'm actually going to get what I ordered."
"After my daughter's laptop LCD screen cracked, I found that both HP and Best Buy wanted to charge close to $400 to ship it out and get it repaired. Instead, I decided to search online for a good LCD replacement dealer and found that Bliss Computers had the best price for a compatible OEM screen. When the glossy LCD screen that I ordered was not available right away, they offered to upgrade me to a matte screen at no extra charge so that it could be shipped right away. It arrived in just a few days, and they even sent me several online links with instructions on how to replace it myself. I followed the example in one of the video links, and in less than 45 minutes, I had a laptop with a working screen. I can definitely recommend this company for all your laptop screen needs!"
"I bought 2 LED screen for Acer 5810T from 2 big on-line stores before I fund Bliss Computer. Only Bliss Computer sends me the right thing finally. I am so satisfy for they lowest price and professional service. LCD replacement service becomes difficult because the price, back-light type, connector and so on. I believe Bliss Computer can gave you best solution, no mater you are master or entry level."
"Not only was service fast and shipping secure but, imagine my joy to discover that you had shipped me the exact same part I was replacing. This was my first laptop repair and you guys helped me through some jitters. The screen is beautiful and functioning just fine. An instruction sheet about an inverter was confusing and was ignored. I hope I didn’t need to do anything since mine was an exact replacement. All in all a reasonable price for a very satisfying transaction. Keep up the good work and stay in business. I would like to think you guys will be there if my wife steps on my laptop again.
"
"Very good people to work with. Skilled sales personal helped me to choose the right monitor without any hassles. The sales person not only gave the monitor with care, helped me to get the monitor replaced. Took his time and made sure the monitor is fixed as per factory look. One of the excellent person to work with. Anytime would walk-in to the shop like this. The office looked very professional and tidy. "
"The replacement LCD I ordered was a great value, expertly packaged and included very detailed instructions for installation. First class all the way.
I did have a DOA display. Working for a computer reseller myself I know, it happens. Sheri was quick to resolve the situation to my satisfaction and I couldn't be happier.
Thanks Sheri."
"I stopped into the store after an email exchange with the company. I needed my Averatec 2370 screen replaced and I had gone through 2 incompatible screens on ebay that were "supposed" to be fully compatible. They explained that this laptop is hard to find a compatible screen for, but Jerry quickly found one and within a few minutes had it installed for me. He was professional, friendly, and knowledgeable. I am very impressed with this company and would recommend them to everyone. "
"We had a bit of trouble with our order in that it did not arrive as expected. I checked with Bliss and Sheri replied quickly she thought the shipment was lost in shipping and immediately sent out another LCD screen for our computer. The replacement arrived as expected and worked great.
All companies occasionally have trouble with shipments, but the real test is how they handle those problems. Bliss Computers, and particularly Sheri, handled this problem very well and kept a happy customer.
"
"I purchased an lcd from bliss computers, after smashing my original vaio cs series notebook screen. Unfortunately, there was something wrong with this replacement, the screen had horizontal lines at the bottom. However, the staff was very helpful and prompt, and after sending details of my problem i was able to get a replacement within a week which is now as good as new..... The most amazing thing is that with the instructions given, i was able install it by myself even though i am not even remotely associated with this field......... Thanks a lot guys for saving my computer.......
Param, CA"
"I was in desperate need for a new screen for my laptop. Bliss is a wonderful company who helped me find the screen I needed and sent it promptly to my door. Unfortunatley, the screen wasn't the only problem with my computer. I was able to return my screen without any problems. Sheri also called to follow up to make sure I received my refund and everything. Bliss has excellent customer service & I will definately recommend them to everyone!"
"This company posted a very quick response to an order inquiry and the product was perfect and exactly as advertised. Would recommend Bliss again!"
"I purchased a replacement notebook display on April 8, 2010 and received it a few days later. To my dismay it had a chip in the glass, allowing light to come through. I sent an RMA request to Bliss but wanted to talk to someone about it. Michelle in customer service answered her phone within a couple of rings, found my RMA e-mail, and processed a replacement display within 10 minutes. All she asked was for me to send a photo of the damage display so that her and her supervisor could see it. She followed up with an e-mail to me with the shipping information and asked me to contact her if I had any further concerns.
Michelle's professional and quick response has left me with a very pleasureable experience with Bliss Computers. I look forward to doing more business with Bliss in the future.
Al
ARC Computer Services
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