"Excellent co. I will order again."
"great job, thank you. Thank you, Bloomex."
"Do not order - Late Delivery and Horrible customer service.
Do not order.
Late delivery and there is no customer service. You will get what they give you when they decide to
Ordered flowers for mother's day, May 8th. I had to pay extra. Flowers are now late, expected delivery on May 10 without any delays. I called customer service and the agent could not speak very well English. He told me that there was a blended date. Why would I order flowers and pay extra if the flowers are going to be late? I asked to speak to a supervisor and the agent said that it was not possible. He only gets emails from his supervisor.
Here's a sample of our conversation:
me: I asked him if you don't know something, who do you ask?
agent: sorry I don't understand
me: if you don't know something, who do you ask>
agent: *chuckles* what don't I know?
me: what to do in this situation.
I will never order flowers from websites again. First and last time."
"I tried to order flowers for mothers day, after the payment screen the site froze, the help staff told me to refresh and the order went away. I ordered with another company.
Two days later I get a call that my payment has been taken without a delivery address.
When I contacted for a refund as I never even got to confirm it they told I could not have a refund, I had to give an address or lose my money. I was forced to give a address for delivery.
Avoid this site as their own tech holds you hostage and I will never use them again. "
"I am extremely happy with this order, it was way better than I could have hoped. Thank you again to all the people that helped make this happen!"
"I had forgotten to update my message on the card I sent with my flowers and I was able get that updated without a hassle and they even hand wrote it (it was pretty lengthy too). The delivery was the most impressive though because I had the gifts delivered to her home but she was not there (she was at basketball practice) and the delivery person went to her practice and surprised her there."
"This was such a great experience ordering with Bloomex. I was sending flowers to my girlfriend from America to Canada. The process was simply and any problem I came across was handled with due diligence with every representative I spoke with which made it really easy & I felt like I was in good hands."
"Amazing service that was delivered on the same day, beautiful bouquet and added sparkling wine + got a free gift so I picked box of chocolates! My girlfriend said that she has never gotten anything like this before and I'm very pleased with service and already recommended it to my friends!"
"The delivery was on time, courteous and polite. The recipient is an older woman and she was touched that she was called ahead for the permission to come (safety) and that the delivery special suggested to bring the basket from the elevator to the apartment because it was heavy. The gift itself was very high quality - fresh, beautiful, amazing roses and nice fruit - and exceeded expectations. - will definitely use the company again."
"The flowers arrived on the scheduled day and my wife, who had been crying tears of sadness at the loss of her mother, was now crying tears of joy."
"Bloomex was delivering my orders since 2014 and every time they above my expectations and I confidently I can request them and they will deliver with high quality!"
"Extremely helpful and professional. Gift was delivered timely."
"A reliable flower and plant resource. Great delivery and customer care services."
"It was absolutely beautiful! My daughter loved it!!"
"The flowere were beautiful and high quality. My wife loved them. Thank you."