"After booking flowers and gifts ; their website showed same adderess of recipient as ordered from. Multiple emails send to rectify this problem with poor response and phone connectivity to call them with no response "
"delivery was way after schedule and the quality of things delivered was horrible and rotten!! do not use their service they just take your money and dont even bother to respond to you"
"the product was ordered on 1st feb2023 and its3rd march today,i never received it.The chatbot, customer care and e-mail handlers are all useless.
This is what they send me whenever I mark a complaint:We've update for your complaint 28480 for order #BV23131455.
Complaint Type: False Update
Message: WHERE IS THE PRODUCT
Update: Thank you for contacting us. You have placed an order for a customized/personalized product which will be delivered via courier in 10-12 days after placing the order. This information is clearly mentioned in the shipping instructions of the product page on our website. Your personalized order is already processed and shipped. You will receive the courier details and tracking URL shortly. For further updates, you can visit our order tracking page on our website. No return or refund is possible in case of personalized orders as they were already shipped on the same-day. We highly appreciate your patience and co-operation in this matter.
Thanks,
Bloomsvilla Support "
"Delivery not made and totali loss of money."
"They are scam they never delivered my item and said delivered they not legit website just make people fool dont choose them ever they never refunded me as well"
"Don't usually write reviews but this is gone out of my head, I regret ordering on this useless & meanless platform. They are helpless people and no courtesy to address the concerns, very careless and worst service. Please don't place orders, if you cant deliver then return the money back "
"It is a fake account created to loot others in a jamtara kind of fashion. They do not provide any services for the amount charged. Complaint tokens do not have any ticket number and there is no way to get a refund for products and services they haven't rendered. They send you fake delivery messages and only give you mental anguish.
It is truly a fake site and they are a scam business. I don't know why is nobody taking any action and closing such scam businesses."
"FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD
I am writing this honest review so that in future no one can do the same mistake I did.
We placed a ' same day delivery ' order and paid the total amount including extra surge money due to the valentines day occasion but we didn't receive my order till today.
When we raised a complaint no one gives a response to that complaint but they marked our order as 'Delivered' without delivering the order and the funniest part is that they even don't pick up the customer service call when you are trying to reach them.
Hey Fraud Company,
If you do not have the guts to face your customer then you should slap yourself and shut the company.
FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD"
"ordered flowers for valentine's day. Not delivered. Useless customer service does not respond. I lost my money.
Dont ever order anything from them."
"Its a bad experience "
"Fraud company and service. "
"ordered flowers for valentine's day. Not delivered. Useless customer service.. Dont ever order anything from them"
"They won't deliver your product and won't refund your amount also.
I tried calling customer support also and after two three times they will block your number and you will not be able to reach them
Bloomsvilla is a scam"
"Waste ,. Full money loss . Ordered the cake to delivery for birthday but still not delivered . Called customer care but no one picked up. Sent an email no reply "
"We received your order BV23132503! I ordered a gift and a flower for my Sisters birthdayyesterday 05 Feb 2023. They asked me when you want delivery. I selected 05 Feb and if it was not possible they shouldn't have taken my order. They have taken and untill now it was not delivered. Hope it will reach my Sister on her next birthday.. Kashttam!!!!"