"Terrible customer service. Been waiting on a refund for a defective product I bought in October 2012. No response to my multiple email inquiries except a worthless auto-response. originally they sent me a return number and instructions which I followed. Now they have my product and my money. No more, never again. This place is not trustworthy."
"Company is awful, am trying to get refund from purchase made 5 months ago"
"Horrible company!1 DO NOT ORDER FROM THEM!! COMPLETE SCAM!!"
"SCAM. Ordered bose headphones 11/26 and still have not received anything as of 12/22. They're blaming it on hurricane sandy which occurred on 10/30. I seriously hope the scammers of this site die a horrible horrible death."
"This place absolutely sucks! I cannot believe I was so naive and didn't research before ordering. When something seems too good to be true, it ALMOST always IS! Buyer Beware, folks! Just filed a dispute with my credit union to recover my $51.55. "
"Do not buy from them. Just as ALL of the other reviews state, they will take your money the day you place the order but they do not send what you paid for. Their website says "We offer fast and friendly customer service and 30 day returns. The choice is very simple - choose The Blue Outlet today!"
That's a LIE!! The correct choice, if you want to receive what you pay for, is to stay away and order from anywhere else. I wish I saw these reviews before I let them scam me. I guess I get to pay for the same Christmas gift twice."
"An order made on Nov 17, 2012 - Here it is Dec 12, 2012 and still have not received it. However, Blue Outlet did charge my account the same day as ordered and not the day it was mailed. Letters and calls unanswered. You don't save money if you don't receive the item. And Blue Outlet's policy of charging the account on the same day as ordered is a bad practice albeit a lucrative one for them."
"Big rip off! Item shipped incomplete in plain white envelope NOT in factory package.
Awful communication. Very over priced for product & shipping. Would NEVER purchase
From this company again. "
"I ordered some Bose Headphones from them on 12/4/12 and the item has not been shipped.I have made several attempts via e-mail and phone calls with no response from the company. Something needs to be done!! This is a SCAM Stay away!"
"Does not ship order or allow you to contact them other than an automated email stating they only deal with new orders. Worthless company!"
"THIS COMPANY IS A BANDIT JUST WAITING TO ROB YOU.18740 DO NOT EVEN TRY TO BUY ANY THING HERE THAY GIVE YOU A P.O NUMBER AND NEVER SHIP ANYTHING !!!!!"
"The company is a fraud, please please do not buy anything form this company. they rip you off. I made a compalint with the BBB and ICC so they can once and for all lock these people up and shut down their website."
"Do NOT order from Blue Outlet Mall. This place has to be a scam and I just don't know why they haven't been found and shut down. I placed an order on 11/05/12 and still have not gotten my iphone cases. It is now 12/05/12....a whole month later. No one responds to the messages or emails. It's always a recording when I call saying to leave a message. Unfortunately, I used my debit card and have lost out on my money! There are too many people on here saying the same things...unbelievable!! OH, and when I go to track my order on their website, it says my order number does not exist!!!!!"
"NEVER USE THIS COMPANY. I ordered bobby brown eyeliner and after 27 days..NO PRODUCT.
They will rip you off. I have called multiple times and just get a recording telling me to leave a message. I did leave messages. I emailed them multiple times and no answer.
They charged my account and took my money. I havent received anything as of November 27th, 2012. It has been 27 days."
"They are a complete rip-off. they charged my credit card right away and now almost 30 days later I still have not received anything. they don't return calls or emails. Please don't waste your time or money with this crooks!!!!"