"I ordered a Yamaha electric starter kit from boats.net on a Tuesday. Despite the Fourth of July holiday falling on Wednesday, the kit was on my porch by Saturday morning. Excellent service. Email status updates with order status and shipping tracking arrived in my inbox immediately after placing the order and once the shipment was made."
"Good experience thanks to your great website "
"in stock, low price speedy deliveries"
"Very pleasant and helpful "
"Great selection of parts. Easy search engine. Fast shipping."
"I run a boat business. My customers expect quick turn around. Boats .net delivered on this shipment. My parts came in quick and he was back on the water in time for his fishing tournament. I will be ordering all my parts from these folks.
Tom Nelson
Boatworx of Greenwood SC. "
"Glad to find a place to get the parts to save these old motors "
"You had hard to find spark plugs for an early Honda 4 cycle outboard"
"Overall the process was very good. Parts diagrams are extremely helpful in finding parts; and lookup by part number is also handy."
"I was using the website and the part I wanted was unavailable so I called and they found me a replacement part that will work for the one that has been discontinued. I can’t say enough of how helpful they were.."
"The selection is board and encompassing. Good to have a big store to shop from."
"Good site, easy to navigate. If you stay on one parts diagram for too long the back button won't work."
"Ordered some o-rings for my oil plug titled “O-RING 5 PACK 85045”. The description even states “ Mercury 85045 O-RING 5 PACK 85045” and only received 1. My packing slip even said “85045 @5”. Called to figure out where the rest were and I was told that if I wanted 5 I should have ordered 5. That description was for when they order from the manufacturer. Nowhere did the site indicate I would only receive one o-ring. Dont know wether to call it false advertising or a scam. Now I am short parts for the weekend. Paid close to $13 for expedited shipping. Item came ups ground in 3 business days (Saturday and Sunday don’t count) I’ll probably order elsewhere next time. "
"Deals are amazing. Love the prices."
"It was easy to find the product I needed and the pricing was good!"
"Easy to use website! Great prices as well!"
A rep from Boats.net, Partzilla-BoatsnetCS, has responded:
“I'm sorry to hear about the issue you experienced with your recent order. It sounds like there was a misunderstanding regarding the quantity of o-rings included in the pack you purchased. We do try to have this fixed as soon as possible when it reverts back, however sometimes we may not be able to catch it as quick as we would like. We apologize if you felt we were putting any type of fault on anyone for this misunderstanding. If you would like assistance with resolving this matter or need further clarification, please don't hesitate to reach out to our customer service team. We appreciate your feedback and value your business.”