"I ordered a Yamaha electric starter kit from boats.net on a Tuesday. Despite the Fourth of July holiday falling on Wednesday, the kit was on my porch by Saturday morning. Excellent service. Email status updates with order status and shipping tracking arrived in my inbox immediately after placing the order and once the shipment was made."
"I like that you have the items in stock but shipping could be free or at least a little cheaper. "
"Had what I needed when I needed it"
"great customer service, most always has what i need!"
"Placed order, received it promptly, installed and back fishing!"
"All ways have what I need and at a great price "
"I was looking for part for my motorcycle. Came across this site and lucky y'all have had the part I needed. So I will definitely give y'all once over first."
"we should get some free shipping at least the standard amount it is to ship inside the USA "
"Motorguide foot pedel rotary switch went out "
"First interaction with boats.net and was really impressed with customer service responsiveness (email and chat). Immediate, accurate responses. I'll be back for sure!"
"Great products for hard to find parts. Customer service is pretty good. However, never order when you are in a rush. Every time I have paid extra for rush shipping, it takes longer than regular shipping. It never fails, when we are trying to get something quickly- it never arrives on time. "
"Fast and quick, will use you guys again"
"Good prices and nice website to navigate!"
"Quick order processing that got my outboard motor ready for the season."
"Rep easily amended my order which cited wrong part number. Bravo!
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"I spoke with a customer service rep a few days ago and they where very helpful. She knew what she was talking about and helped me get the right prop for my boat."
“Glad our team could help you out! We appreciate your business!”
A rep from Boats.net, Partzilla-BoatsnetCS, has responded:
“I'm sorry to hear about your experience with rush shipping not meeting your expectations. We apologize for any inconvenience this may have caused. We appreciate your feedback and will use it to improve our shipping services in the future. Thank you for your continued support, and we hope to better serve you in your future orders.”