"I love that you can get your books cheaper than everywhere else, shipping is fast also, great deal!"
"Good price and speedy delivery. "
"i just rented a book from book renter, and when i called them, i didnt wait too much, and they cancel and refund me. i have no complains at all. "
"Quick response and shipping.
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"Very upset. I ordered my book three weeks from today and still have not received my overly priced books.. on top of that it is the wrong book and need to return it. I called customer service to speak to a representative, I was on hold for more than an hour and my call was dropped. I didn't even get to speak to a live person. I will never order from this place again!! "
"Just what I needed & on time"
"Books lost by shipper (USPS); no notification by BookRenter, no follow-up when notified; no refund; no phone number to contact to resolve. Lousy website."
"Books were priced fair, here quickly and the return was super easy! I have been using bookrenter.com for every semester!"
"Might be ok if you never have to talk to someone regarding a customer service issue. I have emailed the company about them charging the wrong amount for a damaged book approx. 20 times. the only response I get after a few days is just a copy paste of the policy stating I have to pay for damaged books. They will not even acknowledge that I am contesting the price I was charged which is over the retail price listed. Twenty emails !!! Chat just goes to email, phone number I finally found, and thats not easy, has me listed as 41 people ahead of me. I WILL NEVER USE BOOKRENTER again. at least with campusbookrentals, you can actually talk to a person/ I will probably have no choice but to pursue this through my Credit Card company "
"Usually I've always had a good experience with book renter. The last order I placed my order was canceled and bookrenter failed to notify that my book had been canceled. They told me I could reorder the book that was now $100 more than I paid originally. I now need the book for my class next week and won't have it. "
"Prompt delivery and reasonable prices as always!"
"Easy to order, good prices, quick shipping, and the book arrived in great condition. If the return process works this well, I will definitely be ordering again."
"Like the option of renting the books that I really need only for class. They all came in good shape and the return will be easy."
"The books came faster than I expected. Thank you!"
"I have still not received my book. My class starts Tuesday. The book was supposed to be here no later than last Thursday! "