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Product & services pricing
0.00/5
Chance of future purchase:
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Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-01-15

"Exactly what we ordered!!!"


Verified
5/5

2015-01-15

"No problems, fast delivery! Thank you!"


Verified
5/5

2015-01-15

"My textbook shipped quickly and I love the cheap rented price!"


Verified
1/5

2015-01-15

"I have been using Bookrenter for a year. As more time passes,the worse the company gets. Their customer service reps are useless and can't do anything. My books are late and my classes started yesterday. All they can say is it is not their fault and to blame the United States Postal Service. When I call I always get different answers for my questions which are the same. This will be the LAST time I will use this company."

Detailed Review Benchmark + -
Pricing of products and services
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Verified
5/5

2015-01-15

"Whole process was so easy and would def continue using you guys"


Verified
5/5

2015-01-15

"Quick shipping and the book was in the correct condition"


Verified
5/5

2015-01-15

"I have ordered multiple times. It is very easy and saves a lot on purchasing books."


Verified
5/5

2015-01-15

"Easy to order, easy to return! That's my kind of book rental website!"


Verified
5/5

2015-01-15

"Amazing experience, books in perfect state or even new, fast shipping time, got them before classes started with just a week away.Can't beat the price either. "


Verified
5/5

2015-01-15

"Had what I needed and delivered to me in a very timely manner. Would use again. "


Verified
3/5

2015-01-15

"Good price bad shipping. Book was correct and looked fairly new."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-15

"I got my order in a week or so, The books were in good quality, it was easy to print shipping labels. It was a great experience. I will rent from them again."


Verified
5/5

2015-01-15

"You guys are awesome. Wish I had this in my undergrad "


Verified
5/5

2015-01-15

"Book renter is great I always get my books from them "


Verified
1/5

2015-01-15

"I have filed a fraud claim with my bank against Bookrenter. "