"received books as advertised"
"My book arrived very quickly, and in great condition. This is my first experience with BookRenter, but I'm sure it won't be my last as I go through the rest of my years as a student."
"Very nice service and I'm very pleased. I just wish that I had gotten and email sooner regarding the return date. "
"This rental was a bit of a nightmare. Placed order on 12/25 for classes starting 1/12/15 (should have been plenty of time). When I didn't receive them or hear from them I called Bookrenters and learned that my books were redirected to a Recovery Center. I was told to call the Philadelphia post office to get the phone number at the recovery center and that they would then simply mail them back out. That isn't how it works. I had to contact my local post office to have them complete a form on my behalf to get it shipped again and was told that it will likely be about 60 days until I gets the books. Then I asked Bookrenters to ship replacement books to the school instead of the home address (since break was over by this point) and they couldn't do that either and told me to use a new vendor for the replacements) Thankfully, the new books came from a different source only 2 days after classes started. I am hesitant to use Bookrenters again although I had used them for years and always had them delivered to that same home address without any prior issues."
"they arrived in time for classes and was easy to return and I had no problems. "
"The book I rented arrived quickly and in the condition that was listed."
"It was great, timely, and as described."
"Book was delivered promptly and in great condition!"
"Great prices and fast shipping!"
"Thanks for a great renting experience!"
"Will rent again from here "
"Had what I wanted and here quickly."
"Awesome!!! Will definitely use again."
"Took a little longer than expected, but much better than buying a "used" book from the bookstore."
"The books were significantly cheaper than other sites and I've been given email updates to keep track of the shipping progress."