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Verified
5/5

2019-09-02

Perfect

"Very people that help you with your decision and take there time to make sure you are happy with your decision "

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Verified
5/5

2019-09-02

booking when smooth

"good very smoth no problems"


Verified
5/5

2019-09-02

Great service

"Went above and beyond, he spent a hour helping me "


Verified
4/5

2019-09-02

Easy, one-stop travel shopping

"It was easy to find and compare lots of options in Cancun, and having the flight included was helpful too. The website was a little glitchy when displaying the number of nights searched for, but when the total cost of the trip was given it reflected the dates entered in the search. "


Verified
4/5

2019-09-02

Great

"Very user friendly website to book reservations. I would like an android app to make reservations. "

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Verified
5/5

2019-09-01

thankful!!!!

"I was booking for my birthday and the agent separated my package i tased of bundling it. Then when I called in to have it situated she was rude nasty and hung up on me when I asked to speak to her supervisor. I wish I had her name I would tell everyone. Then I called back in and spoke with RoQuan ( apologies can’t remember his last name at the moment) but he’s in Panama City. He was great. He corrected everything and we got to the bottom of the issue. He was extremely pleasant and he made my experience much more enjoyable. I’ve booked several trips with bookit.com and this was the worst by far. I want to thank RoQuan for helping me. You guys should give him a raise!! He’s great!! "

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Verified
4/5

2019-08-31

Thanks for easing my mind :)

"One of my now ex-friends decided not to come on my 30th birthday vacation after our group had already started making payments. Her canceling I thought, would put the other 7 of us in a bind and add to all of our payments and stress. But Whitney Wyatt listened to my concerns about price increase and did everything she could! We got to keep our same resort and were able to get another room for 3 guest and only having to pay $52 more per month. I was so THANKFUL for her! I dreaded calling Bookit for a week thinking it would be a disaster. Even after closing the call and receiving my new itinerary from Whitney I still had a few questions. I sent her an email and she responded within minutes with the clarification i needed. I appreciate her so much! You guys should but her lunch or something :) Thank you WHITNEY WYATT! You are THE best!!! "

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Verified
5/5

2019-08-30

Raheem was great with customer assistance!

"I had computer issues, unable to book on line. I called the toll free number & received assistance from Raheem. Raheem, although, a quiet demeanor, was helpful, thorough & booked exactly what I requested. He also stayed on the line with me while I held to confirm travelguard insurance - this was a long wait & yet he was patient & helpful after so we could solidify my vacation itinerary. I am anxious to see how the reservations turn out & will report back after our vacation if it was as good as it sounds!"


Verified
2/5

2019-08-30

disappointed

"it said the car was included (as it has on previous trips)
it's not. why click on the car, hotel, and air if they are not all together in the price, as it used to be
"

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Verified
5/5

2019-08-29

Thank YouThank You Thank You!

"I had an unexpected family illness/surgery that made it necessary to cancel my prepaid reservation. My bookit rep was very accomodating and I was able to change my reservation dates with no fees or loss! Thank you!"

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Verified
5/5

2019-08-29

EASIEST PROCESS EVER

"James Aplin was the absolute best. He was so knowledgeable and reassured me every step of the way and walked me through the entire process and answered all one million questions I had!"

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Verified
5/5

2019-08-29

Love it!

"I only book through bookit. Its fast, easy and they always offer to help out with other booking plans that i didnt think of, which is perfect to plan my trips with. Thank you!"

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Verified
4/5

2019-08-29

"Me encanto podet hacer mi propio paquete.

No le doy mas estrellas, pq no tiene maa metodos de pagos. No aceptan paypal ni American Express
"

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Verified
5/5

2019-08-29

The website is easy to use and prices are amazing!

"Bookit.com is easy to use and prices can’t be beat! Highly recommended!!"

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Verified
5/5

2019-08-27

Smooth Booking

"Smooth Booking, Representative was very clear when explaining the terms of the reservation "

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