"Nice with affordable down payment plan."
"By far the worst customer service I’ve ever experienced. You’re on hold for over an hour. Then the person you get knows nothing. When you ask for a supervisor, you get the run around. Things changed from person to person. Booking a trip has never been so difficult in my life! "
"Patient, knowledgeable staff"
"Always a great vacation with Bookit. Had a wonderful time and am looking forward to Jamaica in August!"
"The agent was very professional, polite and pleasant to work with"
"Worst customer service! They hung up on me twice because they couldn’t understand a question. Placed me on hold for 30 minutes just to get my refund after canceling "
"Everything was easy to find and request "
"Extremely helpful and guided me well through the whole process "
"Very easy to find info and book vacation"
"Informative, Easy, and Booked!"
"When booking my airline reservation, the system gave me an error message and added my name as the second passenger causing a duplicate. I was told by customer support that I would need to contact the airline to make the change and that effort has become fruitless. I'm extremely frustrated "
"the website is clear and everything but I would like see the price in different value and not just USD"
"I was on the phone with Fiona ( i hope i spelled her name correctly. Anyways she helped me book my family vacation for my 21st birthday. It was a little hectic since we were on the phone for 2 hours and 30 minutes but she was amazing! I love how she was very patient with me and she also stood pass her time to make sure i was satisfied with everything. Her customer service is excellent she also had me laughing at times we both had a very long night lol with that phone call but she helped me and i’m very happy because I can’t wait for my trip to cancun. If you call to book over the phone ask for Fiona. Next time i book with you guys again i will be asking for her. She’s very helpful and extremely patient and makes sure sue makes her customer happy. Thanks fiona god bless you for helping me!"
"It was very easy to book. It was my first time on site and enjoyed it. "
"I love the pay later. Makes my trip affordable."