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Verified
5/5

2019-05-17

Quick simple and east

"Nice with affordable down payment plan."


Verified
1/5

2019-05-16

Customer service

"By far the worst customer service I’ve ever experienced. You’re on hold for over an hour. Then the person you get knows nothing. When you ask for a supervisor, you get the run around. Things changed from person to person. Booking a trip has never been so difficult in my life! "

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Verified
4/5

2019-05-15

Very good customer service

"Patient, knowledgeable staff"

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Verified
5/5

2019-05-15

Aruba

"Always a great vacation with Bookit. Had a wonderful time and am looking forward to Jamaica in August!"

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Verified
5/5

2019-05-15

Excellent

"The agent was very professional, polite and pleasant to work with"

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Verified
1/5

2019-05-15

"Worst customer service! They hung up on me twice because they couldn’t understand a question. Placed me on hold for 30 minutes just to get my refund after canceling "

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Verified
5/5

2019-05-15

Aruba trip

"Everything was easy to find and request "

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Verified
5/5

2019-05-14

Excellent service

"Extremely helpful and guided me well through the whole process "

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Verified
5/5

2019-05-14

excellent

"Very easy to find info and book vacation"

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Verified
5/5

2019-05-14

Anniversary Trip Booked on BookIt.com

"Informative, Easy, and Booked!"


Verified
3/5

2019-05-14

System error

"When booking my airline reservation, the system gave me an error message and added my name as the second passenger causing a duplicate. I was told by customer support that I would need to contact the airline to make the change and that effort has become fruitless. I'm extremely frustrated "

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Verified
4/5

2019-05-14

the website is clear and everything but I would like see the price in different value and not just USD

"the website is clear and everything but I would like see the price in different value and not just USD"


Verified
5/5

2019-05-14

It was amazing

"I was on the phone with Fiona ( i hope i spelled her name correctly. Anyways she helped me book my family vacation for my 21st birthday. It was a little hectic since we were on the phone for 2 hours and 30 minutes but she was amazing! I love how she was very patient with me and she also stood pass her time to make sure i was satisfied with everything. Her customer service is excellent she also had me laughing at times we both had a very long night lol with that phone call but she helped me and i’m very happy because I can’t wait for my trip to cancun. If you call to book over the phone ask for Fiona. Next time i book with you guys again i will be asking for her. She’s very helpful and extremely patient and makes sure sue makes her customer happy. Thanks fiona god bless you for helping me!"

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Verified
5/5

2019-05-14

Easy peezie

"It was very easy to book. It was my first time on site and enjoyed it. "

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Verified
5/5

2019-05-14

Easy

"I love the pay later. Makes my trip affordable."

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