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Verified
5/5

2020-02-24

Easy Peasy

"Very grateful for your easy step by step booking approach..."

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Verified
5/5

2020-02-23

Quick booking.

"I booked today, it’s quick. Haven’t taken my trip yet. They offer excursions that you can add to your booking. I liked what was offered. "

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Verified
5/5

2020-02-23

excellent agent

"My agent was the best she was very patient and listened very well to what our needs was and execute them very well she was very excellent."


Verified
5/5

2020-02-22

Perfect

"After a long process my agent was amazing at getting us situated and making sure that all our family was together in flights and hotel. I cannot imagine anyone doing a more amazing job!"

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Verified
5/5

2020-02-22

sevice

"This is our thirth vacation booked by bookit, com, everything was realy great. "

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Verified
5/5

2020-02-22

Lee was the best me and my family had to help us in planning this vacation.

"Wonderful talking to someone is on your team
She was the best.
"

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Verified
4/5

2020-02-22

Very satisfied

"Very happy with price and easy to book"

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Verified
5/5

2020-02-22

Wonderful Customer Service with Shanice

"Shanice was very helpful in helping us with our reservation. Bookit.com is our good to place for travel because of this type of service!"

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Verified
5/5

2020-02-22

Kemisha very pleasant

"Booking my summer vacation with Kemisha is a very pleasant experience "

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Verified
5/5

2020-02-22

Sharley is awesome!

"Sharley was patient and knowledgeable while she handled changes with reservation! She also reached out to the couple we were traveling with so we could coordinate our travel plans. Talk about going above and beyond!! Thanks for great service Sharley (I hope I spelled that correctly)"

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Verified
5/5

2020-02-22

Excited

"Good Experience Excited Ready"


Verified
1/5

2020-02-21

Very Disappointed with Bookit

"Starting about 9PM with our daughter on the phone we both attempted to book the same trip to Cancun. After completing the all the forms we both hit enter and my daughters came back and ours just had a spinning arrow, then it went to a dead white screen. Could not go backward or forward. No idea if the transaction completed, what had happened, or if the credit card was charged. Contacted the Bookit toll free number and after some discussion we were advised to retry it. Spent another twenty minutes completing all the forms and hit enter again with the same result. Contacted the Bookit toll free number again and was advised to retry it again with the same horrible results. Each time we tried, the price increased. After six attempts found the Bookit customer service had closed so gave up. Had my daughter try again from her home on her computer and again dismal failure.

The following day was able to book the trip but again the price increased. Contacted Bookit customer service and was told they could not do any thing about the price increase that is was the airlines fault. Again I expressed the problem was not with the airline but with their web site. If the seats were not available then we should have been advised with some kind of an error and not a dead screen.

Very very very disappointed as each attempt was just a waste of time.
"


Verified
5/5

2020-02-15

"Smooth Booking"

"Dealt w/ Elizabeth Love by chatting for my most recent booking, she was terrific!! "


Verified
4/5

2020-02-19

Great customer service!

"Working online was a little confusing at first but every phone call to customer service was answered quickly (no long wait times!) with knowledgeable and helpful customer service reps. "


Verified
5/5

2020-02-19

Easy to use

"This site is very easy to use, love it. Also got a extra discount for signing in as a member."