"After reviewing all 3 models, decided to go with M7 once Bowflex offered $588 off ($ off + free shipping + free mat). Received M7 (in 2 boxes) 3 days later; mat will arrive in another 2 days. Time to receive well within 2 - 10 day delivery stated when I ordered.
Assembly was easy. Completed in less than 2 hrs by myself. Setup was straight forward, created 3 user profiles and then did a short 5 minute workout using Manual program just to get familiar with the machine. Bottom line - Impressed. Motion very smooth, no stress on joints at all, display and adjustments are great, the arm bars are going to provide a great extra workout and the heart rate monitor was easy and quick.
So overall - extremely pleased. Now it's up to me ... time to go to work, drop some pounds and get back in shape. No Excuses!!"
"Fit ,misaligned bolt holes , fastener are of poor quality. Does not appear that any quality control was conducted. Wait time for customer service was 157 minutes, totally unacceptable."
"I ordered the bike and paid 1200 with my paypal on June 8 was taken out of my acct 30 days later they send a Email saying my card was denied?? It’s a depot card the money was taken 30 days ago ???? Have to wait 45 days anyway for the bike . WTH?"
"I love the quality of the product, and the versatility. "
"I ordered the product on March 21 and to date (July 6th) I can't even get an update as to when it will arrive. The website has not been updated to provide an updated delivery time and it's impossible to speak to anyone."
"Great experience. Fast shipping and very easy process"
"I was notified by email of the availability of the 840 kettlebell. The email provided the link to order and I was able to order immediately even though it still shows as out of stock on the website. I received email confirmation immediately, with a link to check order status."
"Website and costumer service makes this transaction much more difficult . Still waiting to hear about my assembly "
"Great experience long wait on phone but overall problem was handle and taken care of thank you "
"Easy purchase and easy delivery. Cannot wait for the rest of my equipment!"
"Thank you for my new home gym and great workouts. "
"No hassles ,no errors. Just as it should be."
"Easy to order , however no definitive information about third party assembly. Also no email confirmation on your order"
"Imagine waiting 90 business days for your 2080 weights arrive."
"I recently ordered power-rod upgrade. The website indicated to allow up to 60 business days for delivery; that's basically THREE months!!! There was no indication for upgrading type of delivery. I very nearly decided against ordering from you and looked into Amazon which had delivery options from 1 day to 5-7 days standard. They unfortunately (for them) had misinformation about which machines the upgrade would fit -- so I decided to order from your site. I was pleasantly surprised to see that the rods shipped fairly quickly. Recommend updating your website regarding shipping!!!! "
"45+ days to ship is a long time for a bike. This is ridiculous and Bowflex also raises prices so they can make more money "