"I canceled my order and had purchased the insurance, they made the process convoluted and confusing."
"First time in the area so am excited for this experience "
"Great service but the transaction fees are outrageous. "
"fast and kind service,hope the race is good"
"Fast, efficient process from search to payment. Tickets were loaded within seconds & ready to use. All within an hour of the event! Perfect process! "
"The hidden 'service' (about $50+ a TICKET) and delivery fees (for printing at home?) were annoying. I don't see the justification for these fees when the tickets are already almost 3x their original price (org. $80/1, approx. $230/1). I was also unaware until I saw the email bill that these tickets were priced in USD, when I was looking for a CAD show. And lastly, I wish the estimated delivery time had more communication. I was told the tickets would be ready the next day, but 48 hours went by and still no tickets. When I reached out I only learned that the venue hadn't released tickets yet. This should have been clearly communicated instead of proving a false date. Hopefully the tickets are legit, but I don't plan on buying from this site again. "
"I thought I was buying ticket in Canadian dollars - charged me u.s. dollars plus a $182 service fee - had I bought direct from ticket master would have cost me 1/2 - I ended up with paying $1118 Canadian for 3 tickets which should have only cost $552 "
"It was a good experience but I really will not buy here again. I did not pay attention to how much the fees were per ticket and tried to cancel right away and no one ever got back to me. I went to the game and had a great time so I guess life lessons learned. The fees were almost as much as the ticket $100 for two tickets is nutty. "
"The site was easy and fast to use. Very user friendly and easy to navigate. A quick response as well. "
"Never again I will be ordering from this site. Double the amount "
"It's confusing to contact the Taft Theatre, be working with Box Office Tickets but get the Ticket purchase emails from TicketMaster which tells me I need to download their app to receive the tickets since only digital tickets are accepted at the door. A simple bulleted list explaining the connectedness of these organizations at the top (where the Covid stuff has been for so long) would go a long way in helping me know I have followed the right steps and not been scammed."
"I enjoyed the experience and was surprised as to how quick I got my tickets."
"I did not received my tickets and a seat #. Nor a bar code or a QR code."
"I still can't get the tickets I purchase from you, I paid $350.00 for 2 tickets and NEVER was able to claim my tickets, I call, chat, email a phone again and they where never able to help me get my digital tickets to my smart phone. what a waste time and money, and they said even they were not able to provide my tickets I can't get my money back. LAST time I purchase animating from them."
"Paid for show then told sets are no longer available, what the heck"