"I have ordered promotional items from these folks about 3 times now and each and every time that I have had to deal with them for these orders I have been very satisfied with the products and so have our customers who receive these items. The customer service that I have received thus far has been very easy going as well. Even when there are "language gaps" with some of the reps, they are easy to talk to and get the order done correctly and promptly!"
"They were great about following up in a timely manner. The only company I looked into that did not have any "hidden costs". Very helpful and responsive overall. "
"I found what I was looking for on their website, asked for a free sample which was shipped to me promtly. I was also contacted quickly by an account manager to offer any assistance needed.
I have received confirmation of the order being received, but not yet shipped.
I hope the product will meet my expectations when it arrives."
"Great customer service and our orders arrived looking fabulous."
"I have been ordering from Branders for over 10 years. It is always the first place I go for giveaways - good products at very competitive prices and great service. My rep Barbie Mendoza is very responsive and helpful. The online process is quick and easy, and Barbie always follows up right away to make sure the order goes through without a hitch."
"Thank you for a speedy delivery and quality product!"
"My representative Leo, was amazing! He was very attentive, courteous, and helpful. I am definitely going to refer all my co-workers and other departments to order not only from Branders, but from Leo especially! Thank you Branders for hiring people like Leo who are amazing at their jobs and have beyond excellent customer service. The quality of all my products are great, sturdy, and the logo looks clear. I love how everything came relatively quick and in great condition!"
"Good company to work with. Great product."
"Great service, very satisfied. Our account manager Mariz is very helpful and professional. Our order was produced with a good quality and shipped quick without any delays. "
"Couldn't believe how quickly it arrives!"
"We have purchased in the past with great results. I knew we would be back to purchase more. I asked for a sample of a cooler, our ref. Michael Henderson had it delivered within the week. We liked and ordered to give out at our Company Picnic. We had within 2 weeks with logo and all. Everyone was happy to receive such a nice gift. Great Job Branders. "
"We had a great experience with Branders. We had a last minute order for portfolios that not only met our expectation, but completely exceeded them. Angela was a tremendous help. She was completely patient and very helpful to find just the right item for the price. AND the best part of her service is that she kept me in the loop for the entire ordering process. Our items were received way before our expected date which took a lot of pressure off me to make sure we had them on time. I will definitely order from Branders again."
"Awesome customer service. I highly recommend. All the items I bought are a great hit during my conference. I will never look for anyone else!"
"I liked the way they kept in touch throughout the design and production process. Also, the products were delivered on schedule. I will certainly use them again in the future."
"Gerri Brooks was a great help to us. She found our church's order of insulated shopping bags from 2008, including the church logo. That model was no longer on the website, but she found a comparable one and we ordered 200. Gerri was patient when we changed our minds a couple of times on what color bag and logo we would get. The finished product looked exactly as it did in 2008, just that the logo is a little brighter and fresher."