"Received my package but the item was missing "

"I’ve been using Brickhouse for over 10 years to track my rental boats in whatever if I even have an issue they respond immediately"

"I love my tracking device easy to set up and great customer service when needed. I used a previous one and it was low quality and poor tracking. This one is very clear, and you get an actual address."

"I ordered a device not knowing that they would automatically charge me for service on it and after my order was processed and within the same session. I contacted customer service with my order number and told them that I didn't want to start my service for about 2 weeks after I got my device and that I was just getting my device ahead of time so that I would have it when I was ready. A couple days later what happens they charge me for service even though I told them not to considering I paid for a long period of time up front it really put me in a bind because I wasn't expecting this for another couple weeks. The fact that a customer sends them a request or tries to work with them the same day they make a purchase and they were not able to resolve it within the first six days before payment is utterly ridiculous"

"shipment not arrived as promised, phone support line is dysfunctional"

"THEY ARE GREAT, GOOD PEOPLE IF YOU NEED THERE KIND IF EQUITMENT, GOOD TO DO BUSINESS WITH."

"The gps devices are very good. Always very fast to give you exact location of device, the battery is also long lasting. And not to mention customer service that goes beyond great! Always have been their to answer each of my questions. Shipping was very fast for me which is convenient. Very good job BRICKHOUSE SECURITY TEAM ! Keep up the good work "

"Original sent 9-21..never recv’d..said FedEx lost.. on 9-29 sent another with delivery on 10-1… never received again …definite changes needed to shipping dept and delivery service…"

"They are very helpful, the battery is very long lasting. Easy to use and accurate. I have 4 devices and all of them are on point. 10stars!!!!!"

"I have no complaints. When we have had an issue it has been resolved. We were even granted special parameters on a tracking product to meet our industry need.

Products are as advertised and very durable. I have a few original box cameras and I put them under bushes and all over the place outdoors and they just keep on working.

My business rep, is great and very helpful in suggesting product solutions to us."

"I had tried to cancel my order almost immediately after placing it because I didn’t know you had to purchase a plan separately, so I emailed as fast as I could and they assured me someone would get back to me but nobody ever did and they proceeded to take the money from my account and just notified that they’re shiping me the item, which I tried to avoid because I simply don’t want it "

"Amazing..This device did exactly what I needed. Tracking was right on point and loved how you could make a report of location, parking, travel. Highly recommended"

"I won't like there item because there item doesn't worked in my work."

"Adam helped me choose the correct product and also helped clear up the return policy on the item. Very professional. "

"During the set up phase I was prompted to use a non 5G wifi network. I did as prompted and it turns out the video is extremely slow and jumpy, very unhappy with the product. The company has no return policy so I will attempt to send back and cancel the charge on my credit card."