"I just made my first purchase from Budget Golf. I ordered a driver that had been put on sale (a great price). The order was handled promptly, accurately and shipping was fast. From my experience they seem to be a great company and I will order from them again."
"My order said 3-5 days for it to ship but it took a month and a half? No discount, no refund of shipping cost, not even a voucher for free shipping or a discount for a future order. Better communication, a sleeve of pro-v1, or even an apology and I would not have cancelled my order. Im not one to normally complain (once or twice a year maybe) but this was handled very pooly."
"I organize a social golf group in San Diego. We buy prizes all the time for our competitions. I bought some Callaway golf packages for the group and at the same time bought 2 pairs of shoes for me. One of the Callaway packages was broken when it arrived and both shoes did not fit even though I had tried them on at a local retailer. I shipped the shoes back (1st pair with their return label) second on my own. A month after I received confirmation they were received I still had not gotten credit back to my credit card. I called them to get them to fix it. The lady I spoke to was very mean and yelled at me and said it would take 5 to 10 more days to do the credit? Why 6 weeks for a credit? The other shoes have just recently been shipped back. I fear I will probably have to call them on this one too! But who has time for all this? Then they charge a restocking fee even if the item was defective! I was told by this angry women they never ever ship a defective product! How so? The Callaway beer glass was broken! The shoes were not fitting and I tried them on elsewhere.
Our golf group will not be purchasing anything from them again."
"Great place to shop. Can not beat the price for quality equipment and fast ship"
"CAUTION N BEWARE? No customer service. I bought full golf set from their website and on same day I saw budgetgolf selling it on eBay for $40 lesser price. I contacted them for price difference and they say that when I receive the item I can return it and buy from ebay site. Return means I loose shipping both sides and $5 for handling charge. That means $25 less from what I paid initially and gain $15 by reordering from them. This is just to avoid giving the difference in cost. This trend I have seen in some poor, developing countries. Budgetgolf is not for US customers.
Secondly they did not mention my apartment number and UPS guy was returning the item. I had to search for ups guy on the road, catch him at next stop, identify myself and take the package. Careless staff at budgetgolf.
Lastly, my advise to customers-- plz don't fall for their low price. These are open box items and they are not mentioning on their web site. The customer care guy at budgetgolf told me that eBay item may have some problem and that's why the price difference. But on eBay listing it says new and did not mention any defect, not even open box. Their return policy is not so perfect and u end up keeping the item.
So, go for amazing amazon and at least u can fight u way through if it goes wrong. Don't ever buy from such websites."
"Budget Golf is great if you like Customer No-Service. I Ordered a Callaway hybrid club from them and before the club arrived noticed a competitor had the same club for $10 less. I wrote to Customer No-Service and asked for a credit and was told they could not offer the credit and included in the response was the representative was "going on vacation". Great response and the result is I will never order anything from Customer No-Service Business in the future. Avoid this site unless you like Customer No-Service. Very poor business practice but I get the feeling they do not care."
"Ordered a bag and two clubs from Budget Golf on a Saturday night before a holiday weekend. Package arrived on the following Wednesday. Couldn't believe the speed. One of the clubs I ordered had been mismarked in the warehouse and Budget Golf caught the mistake before shipping. The immediately issued my card a refund and shipped my existing order for free still. Also gave me a coupon code for 10% off of my next order as well as free shipping on it. Their prices are way below Golfsmith and I will be recommending and using them again."
"Shocked at all the bad reviews. Ordered 3 clubs, came 4 days later exactly as ordered. Ordered another and came in 3 days. 20% cheaper than any other site. Ordering something else this week."
" I ordered 3 Hybrid golf clubs,I received 3 But 1 of them was not what I ordered,I was told if I Paid another $50.00 they could
post the right club to me.I believe this is because I purchased them on e-bay,if I am wrong Nick would have already responded to the dispute on e-bay "
"Budget Golf is the best internet Golf retailer I have ever come across. Not only do they offer the lowest prices they have the best customer service team around. Plus their products always get to me super fast!"
"I almost did not order from this company because their low prices seemed too good to be true and all the negative reviews posted here. We ordered a ton of apparel and a 6 dozen golf ball package. All items were as ordered and exceeded our expectations of quality! The shipping was also free and fast...the order was processed on a Tuesday and we had our stuff by Friday!"
"I have never posted a review, but was extremely compelled to write one after reading the prior posts. After diligent searching, I found a set of women's Callaway Solaire at an amazing price that I did not see posted anywhere else. After placing the order, a "too good to be true" feeling came over me. After reading reviews on this site, I became extremely skeptical of what the outcome would be. That said, less than 4 days after placing the order the beautiful set of clubs at an amazing price are here as advertised. I will ABSOKUTELY buy from Budget Golf MANY times in the future."
"Can't believe the negative reviews. I have ordered several times and the products were great, best prices, and shipping was fast. I never did have to return anything or deal with their customer service people, so I can't comment on these areas."
"Got bargains but their "Customer Service" people author the most idiotic...stay away!!!"
"These guys are corrupt. I ordered a Sunice rain jacket. After waiting 2 weeks for delivery, my credit card is processed, I email them, and then they tell me my item is out of stock! I re-orde another Sunice jacket for $30 more. Bait and Switch?
They provide "cheap" shipping thru UPS, but UPS wants a $33 customs brokerage fee...on a $90 item!!! This sweetheart deal with Budgetgolf enables UPS to rip off the Canadian customers. In the end, I should have spent an extra $10 and bought from a real merchant, selling from a store, providing real customer service. No bargains from Budgetgolf.
Their "Customer Service" people author the most idiotic, non-responsive, e-mails, which wouldn't stand up in a Grade 5 debate"