"This is a great customer service company. My original order was not received by the person I sent it to; who knows whose fault that even was. I let the company know, but assuming I would need to reorder, which would not have been a big deal as it was a bumper sticker at an extremely fair price, but they simply jumped right in there and resent to my friend. Rare to find such great customer service these days! I will remember these guys!!"
"Ordered a 4x8 banner. Designing on-line was easy and fun. Fair price with a gracious discount. Upon delivery there were creases from shipping (banner flattened). Called "Customer Love Team" who were very helpful in suggesting solution (blow dryer). Great experience and great product. Love the banner! "
"They had to be sent out twice before we got them. When we did one license plate was scratched. Packaging sucked and was told I would have to take pictures and send them in. They were for a gift and I did not have the time to do that, since they did not arrive the first time, so I had to give the damaged item with EXCUSES! You should place something in between the plates! I like the plates, just not all the scratches! The first customer service rep I had was awesome! Second one, not so much."
"I was not happy with my experience with BuildASign. I placed the order on Oct. 22, 2013. I had not received any email by October 30, 2013 as to if the plate had been processed, made or shipped so I called. The lady that I spoke with stated that it has been checked and all the art work has been approved, but since they have until November the 8th to deliver it they will hold it until November 4th then deliver it. I asked is this because I did the free shipping and she said they finish the big orders and those that pay for shipping and handling first and if they have some time they start working on the free shipping orders or they wait until they are close to the deadline to get it to the customer. And in turn told her that I will not order from this company again if that's the case. You should make a customer wait just because they choose to do free shipping.
However, I was very pleased with the licensed plate when I received it. "
"We are very happy with service and would purchase again. Customer Service is fantastic.
From Bowers Hills Baptist Church"
"Too way to long to get sign will not use again.
Sylvan De Jardo
"
"Website was difficult to place an order for resale, you have to call. Then they were late on delivery but made it up with credit and overnight delivery free."
"Bottom line: I've recommended you to our clients."
"WOW! HOW CONVENIENT WAS THIS . I WAS ABLE TO ORDER THE SIGN I NEEDED AND HAVE IT SHIPPED TO ME
AND THAT SAVED ME A LOT OF TIME.
I HAD ORIGINALLY REQUESTED A SPECIFIC SIGN BUT SHORTLY THEREAFTER DETERMINED THAT I ONLY NEEDED A GENERIC VERSION. I WAS ABLE TO MAKE A TELEPHONE CALL; MODIFY THE SIGN AND GOT THE JOB DONE.
I WAS KEPT WELL INFORMED OF THE STATUS AND IT INDEED ARRIVED WHEN THEY SAID IT WOULD . I WOULD RECOMMEND Build A Sign to anyone . "
"Buildasign.com has made my husband's return home more exciting and special with their welcome home banner. After being deployed for months upon months I cannot wait to see him, and couldn't think of a better way to welcome him home, than with the banner I received. Thank you so much for making this a memory we will never forget!"
"I couldn't be happier with how accommodating the customer service person was. It was a great experience!"
"very happy with the sign and banner - quick turnaround"
"I received my order. Thank you"
"This retailer is excellent in service, product quality and price. They also ship for free. Ordering was easy. Product arrived on time and is better than expected. I recommend this retailer to everyone who needs products like they offer. I will use them again when I order products they provide."
"Very easy to move around web site. I ordered a retractable
banner for a non-profit organization, and they worked with me to get it within our budget."