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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.38/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-06-03

Super service

"I'd recommend them to anybody and I erased the web addresses from my computer for other bulb suppliers."

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Verified
5/5

2021-06-01

Right stuff fast at fair price.

"Got the items I wanted, shipping was fast and secure, and the price was fair. Bought more a few days later, same result."

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Verified
1/5

2021-06-01

Lack of after sale service

"Sales staff didn’t know a part number. "

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Verified
4/5

2021-06-01

excellent service

"the product was exactly what I wanted ,plus delivery was right on time"

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Verified
5/5

2021-06-01

Great LED Alternative to CFL

"Needed a brighter light than provided by the hood's manufacturer's CFL bulb. The LED light I got did the trick without rewiring or removing the ballast. It was a tight fit, but made it. Works great!"

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Verified
5/5

2021-05-31

Thank you

"- prompt service and prompt delivery."

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Verified
4/5

2021-05-28

It took two purchases

"We ordered the $44 bulb for our Epson 8350 projector and it was too dim so we returned it for credit. Bought the $118 bulb which arrived today. It is as bright as the original. Very satisfied. The old adage: You get what you pay for."

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Verified
1/5

2021-05-27

Incompetent service

"I had called wondering why my overnight order was three days late and the customer service had no reason at all except comparing a New York time zone to an Arizona one. Regardless you’d expect a package to show up the next full business day. That’s the point of. OVERNIGHT. Shipping. Was charged for a process that would’ve been cheaper had I selected normal order shipping. Again there was absolutely no help from the order tracking services. "

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Verified
5/5

2021-05-26

Smooth transaction

"Correct item, quick shipping "

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Verified
3/5

2021-05-25

Customer Service Could be Improved

"BulbAmerica offers an extensive selection of halogen landscaping replacement bulbs and online service was prompt. My dissatisfaction is with their website not providing a way to retrieve prior order information, and their product descriptions could be improved. By mistake, I ordered the wrong replacement bulb, getting the wrong base. Without having a copy of the order or packing list, I'm finding it very difficult to return the wrong bulbs and exchange for proper ones. An email sent over the weekend to their customer service has not yet had a reply. "

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Verified
1/5

2021-05-25

Still didn't receive my order !!!

"BulbAmerica did not ship my order to the supplied address they were supposed too. They stated it was at the local post office and "Someone" picked it up several days ago. What ???? Who ? Where is my order ????"


Verified
5/5

2021-05-24

Excellent source for bulbs

"Converted some of my conventional bulbs to LEDs. This was an excellent source. Great selection, good communication, good prices and fast shipping."

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Verified
5/5

2021-05-20

Great product and service

"Inventory we needed, packed well and shipped fast!"

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Verified
1/5

2021-05-18

The Worst Return Experience in a Long Time

"I ordered the wrong size base for the bulb I needed. I almost didn't return them since it was around the $25 mark, and after shipping and a potential 15% restocking fee, I felt I wasn't going to see much return on my effort. This is especially true considering the fact that BulbAmerica does not make this a simple process. I ended up sending it back, and it has been over a month and I have not heard back. Now more work for me to convince them that I sent it"


Verified
5/5

2021-05-14

Excellent

"Great price. Fantastic service. VERY quick delivery."

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