"Tried them all and this is the only store I would consider shipping at. They ship fast, answer questions quickly and their you tube videos have changed the way I reef. "
"If your thinking about buying from bulk reef supply check there refund and replace policy. Once you buy from them your on your own. Bought a chiller it did not work at all called customer service (if you can call it that) and was told I had to send back to manufacturer now they have my money and it will take weeks to get my chiller back.they do not stand behind products they sell will never order from them again."
"I've placed a half dozen orders from BRS over the last 9 months. The orders have totaled about $2,000. I've never received anything but exceptional customer service from them both before and after the sale. When I ordered one of their RO/DI filters one of the fittings leaked. I called them and they sent out a replacement fitting the same day with absolutely no questions asked. I couldn't ask for more."