ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
5/5
Good as it gets
"Had to order a new canister for Ro unit when ordering it was past the cut off time for next day which poped up every step of the ordering process ordered anyway expecting it to ship the next day but received email 2hours later that it shipped and will get it tomorrow that's what i call good service love foster and smith"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader
2015-05-09
5/5
"There only two online aquatic supply dealers I will deal with and I've tried most marine depot is one great customer service and foster and smith the rest of them can't even come close."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader
1/5
"If your thinking about buying from bulk reef supply check there refund and replace policy. Once you buy from them your on your own. Bought a chiller it did not work at all called customer service (if you can call it that) and was told I had to send back to manufacturer now they have my money and it will take weeks to get my chiller back.they do not stand behind products they sell will never order from them again."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
1
Helpful
Cool
Delete Review
Share