"I ordered 3 shirts that were on sale when Busted Tees had banners for buy 3 get free shipping. Apparently it was a mistake. The sale prices didn't work with free shipping, but after some emails with customer service they refunded the shipping even despite the mistake. I love many of their shirts, I found their CSR's to be responsive to emails, and my shirts arrived quickly. No complaints."

"Took 8 weeks to deliver 3 t-shirts. Did not respond to my emails when I asked for any sort of status on my order, so I thought I had lost my money until the package FINALLY came in the mail."