ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.41/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.65/5
Customer service:
4.79/5
Return/Replacement policy:
4.41/5


5/5

2024-08-27

Better than expected!

"Sent my iPhone 14 in without many expectations. But I am pleasantly surprised. I know my phone was in excellent condition but expected the inspector would find fault. I received exactly what the site said I should in a really speedy timeframe. Could not be more pleased. Will go here next time opportunity presents itself!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

5/5

2024-08-23

Absolutely the Best

"Professional and quick to put their buy back policies in motion. Everything went smoothly without any glitches whatsoever. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service

5/5

2024-08-01

Flawless Experience

"The process was easy and I received exactly what I was quoted for my trade in. Great communication regarding receipt of my trade in and fast payment. Thank you so much for great service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-17

Great customer service and quick turnaround

"I placed the order to sell my phone on 7/2, received a UPS prepaid label on 7/2, received the communication that they received the phone on 7/5, and a few days later, got the check in the mail. Very impressive customer service, and they gave me what they quoted, after receiving the phone.
"


5/5

2024-07-15

Great experience and easy

"Easy and quick! Got pretty close to what was quoted on trade-in! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-07-09

Great!

"Fair and great customer service. Price was excellent and was what was expected! Very happy and would use again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-03

Outstanding Service

"I got the best quote from BuyBackTronics for my iPhone 12 with cracked front and back glass. Tried several other on-line electronics refurbishers and theirs was the best by far.

I created the shipping label and sent if off, and a few business days later received my payment via PayPal.

These folks are the real deal !
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-02

Sell to BuyBackTronics with Confidence

"I've sold multiple electronic items to BBT. They are quick to pay out and I've never had a problem with them. If there's an issue with your order, they will explain it in detail as to avoid any confusion.
Sell to them with confidence.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-06-27

Easy process

"The process was super easy, and I received what was said. It took three days after they received my MacBook! Definitely would do again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2024-06-14

Smooth process

"The process was very good but a little slow."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-06-13

Great service

"The whole process was very easy and I received a great price for my trade in ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-06-11

Great service

"Quote was fair and honest. Communication and payment were timely and accurate. Thank you!"


5/5

2024-05-13

Quick, easy , straightforward and honest

"They were true to their word and easy to work with "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-04

Fast and Reliable

"I was somewhat hesitant to use an online company to sell my wife and mine Apple phones. The quote was fair and the process was extremely easy to follow. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-04

Great place to sell old phone! Top Choice!

"They made the process easy and they did exactly what they promised. The payment was quick and I they sent emails all along the way telling you the next step. I would definitely use them again! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process