"Truly extraordinary service from beginning to end from Roman and staff. He's the real deal and I wish him all the success in the world and he's earned a repeat customer in me to be certain. On 11-19, through a ton of recommendations on AVS and other places, I took a plunge on a 50 inch Pioneer Elite plasma. He clearly had the overall best pricing and situation that I could find anywhere. I was nervous about buying this big ticket item outside of a "physical store" but Roman pretty much will hold your hand for you all the way through and never seems to run out of patience as I'm sure I tested out with my millions questions. Everything really could not have been more perfect from beginning to end. I'm excited to hear that Clarity Technologies is expanding. I won't hesitate to recommend them to anyone I know shopping for electronics. Thanks again! -EW"
"I ordered a Pioneer Elite PRO-111FD from Roman. The price was perfect, Shipping was perfect (no flaws, arrived sooner than expected). i just finished hooking the TV up. AMAZING!!!!! I will DEFINATELY buy from Roman and BESTBUYPLASMA AGAIN. HIGHLY RECOMMENDED!!!!!"
"I purchased a Pioneer PRO-111FD from Roman about 3 weeks ago. They had a very competitive price - about 15% than a local dealer by me. The set arrived less than a week after ordering and in perfect shape. I would definitely do business with them again."
"Dealing with Roman from Clarity Technologies is a real pleasure! Although his company advertises on the AVS Forum, of which he's a member, he's not the type of person to push his wares onto people. He's very personable and easy to talk to. You can ask him anything and he'll give you a straight and honest answer. If you send him a private message or e-mail, he is prompt to reply to you.
I was in the market for a new Pioneer PRO-111FD Kuro Elite and his company was one of a few that carries them. Normally you have to negotiate with a local A/V dealer who carries the Pioneer Elite line if you want to purchase something like the PRO-111FD. I had tried that, but those dealers all wanted MSRP or close to it. When I talked to Roman, he told me his selling price and I was floored! It was SO MUCH LESS than the other guys! On top of that, I didn't have to pay tax or shipping charges! I ordered on the spot with him that night (it happened to be my birthday) and I received a tracking number the next day. The shipping was a little slow, but the television arrived in perfect condition. The delivery guy even stuck around to let me inspect it before he went on his way. I also learned that my television doesn't have a stuck/dead pixel and the buzzing it emits is almost negligible.
I'm very happy I ordered through Roman and Clarity Technologies. Roman gives you excellent service and unbeatable prices. I'm looking forward to doing business with him in the future.
You can check out his company online at www.buybestplasma.com or call him direct at ***-***-****."
"Roman was excellent to work with and he lived up to all the recommendations. He even bumped up my delivery date 2 days because I had an electrician scheduled. I received my PDP-5020FD is mint condition and it looks fabulous above my mantle. I will buy all of my future televisions from buybestplasma.com. This is my first online purchase on this magnitude and it was a great process. Thanks for everything guys. "
"Excellent buying experience with Roman. He removed any doubts I had about buying a plasma tv online. He provides great customer service and looks out after his customers. No problem recommending him to anyone! Received tv a pioneer 6020fd in excellent condition. I would definitely buy again from him! No disappointments here just complete satisfcation!!!"
"When it comes to buying Audio/Video equipment, there is no one better. Roman has taken care of me over and over again and I will continue to purchase from him and www.buybestplasma.com. Best service I have ever receive when buying online, shop with confidence."
"I purchased a 111-FD from Clarity in July and received nothing but stellar service. I even had the dreaded "buzzing" issue which in fact was determined to be my Belkin Pure AV power conditioner / battery backup. Kudos to Roman at Clarity for underpromising and overdelivering...pretty rare these days!
thanks,
Jon Pedersen"
"After several months of the old “Should I risk buying online and save lots of money or go with the safety of a brick and mortar store” struggle I decided to take the plunge and order my Pioneer Elite 151FD plasma from Roman and Clarity Technologies. I had developed a confidence level with Roman through several online chats, and the 100% positive feedback on ResellerRatings further supported my decision. Of course, Roman’s price was most competitive and the Elite plasma is fantastic in glorious high definition. But, I can also report that the billing process was safe and secure and the shipping/delivery (my other big concern about ordering a plasma TV online) was first rate. The delivery person helped to both get the boxes inside my house and to open them for inspection. I am completely satisfied with this transaction, and I am now anxiously awaiting the new Elite BDP-05FD Blu-Ray from Roman once he has them available for purchase and delivery."
"I received my Pioneer PRO-141FD yesterday. Only the second delivered to a client so far nationwide, at least from reading the AVS Forums, so Roman has some great connections.
I initially had reservations about working with an individual and not a Best Buy/Magnolia operation where I could simply bring the unit back for a swap or refund. Well you need not worry - Roman will assist in resolving any issue...there is no reason to pass up the savings that can be achieved with him.
The 141 arrived early after a cross-country trip, which is normal with my living in Michigan. Box looked like it just came from the factory - no scuffs, impressions, slide marks - perfect. He is EXTREMELY picky with who he ships product with - I had heard this, and I am convinced after examining the box.
Don't hesitate to use Roman for your next purchase."
"Just purchased a Pioneer Elite 151FD 60" KURO plasma from Roman and the experience could not have been better. It's always a little scary ordering such an expensive item like this online, but Roman's reputation is flawless and now that I've dealt with him I'll echo the sentiments of everyone else. He was a pleasure to deal with and I will definitely buy from him again. "
"I purchased a Pioneer 111FD last Wednesday night (8/13/08 @~10pm). The whole transaction went very smooth. The quality of the shipping company that they work with is excellent. My TV came in perfect condition and was delivered ahead of schedule!! Roman did a good job on follow-up after the purchase to ensure I get the TV ASAP. I am very satisfied with this merchant and I will definitely shop from them again in the future!!"
"I ordered my Pioneer Elite Pro-151FD from Roman at BuyBestPlasma. From the beginning it was a very pleasant and stress free transaction. He explained the entire process with me. The tv arrived in perfect condition and now I'm enjoying the best flat panel display on the market. I highly recommend BuyBestPlasma!"
"I pre-ordered the Pioneer Elite 111 from Roman after lurking in the AVS Forums for a while. I figured that given his helpfulness with people on the forum that did not purchase from him, he'd be more than willing to help out with any warranty issues that might develop. The TV showed up in perfect condition and earlier than expected. I hope I never get to test my theory about Roman pitching in if my set develop problems, but judging by his conduct before and during the purchase, I have no doubt that he'll work with me to resolve any issues I might have with Pioneer."
"I purchased a plasma display from Clarity Technologies. I have to say this company is first rate. They sell top of the line products at competitive prices with straightforward communication. Every aspect of this transaction, from ordering to delivery, went smoothly. I would definitely purchase from these folks again. "