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Verified
5/5

2008-07-10

"BuyBestPlasma/Clarity Technologies has been the best shopping experience ever. Very professional and not to mention courteous. Roman made the entire process very easy and delightful. My Pioneer came in flawless and on time as promised. Overall a very pleasant experience and will DEFINATELY shop here again and will recommend to everyone. "

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Verified
5/5

2008-07-09

"I am one of the last people who have upgraded to a Plasma TV because I've been waiting for prices to drop and quality to get better. On Monday I woke up to my normal routine of turning on my TV and brushing my teeth, only my TV wouldn't turn on so I knew it was finally time.

I immediately went online to Costco (Seattle is Costco country) along with Dell and Best Buy, but couldn't make heads or tails of the brand names and resolution specs.

I did a little more searching on the internet and found www.buybestplasma.com. (Happy to see they were local) I was surprised by the animated woman on the homepage and was impressed they only deal in brand names I am familiar with and trust. (I made the mistake on my last TV not buying a brand I trust).

Using the live chat feature was great and it was nice to talk to someone who actually knew what they were talking about. Roman was able to explain to me why 1080 costs so much more and Plasma's vs. LCD's and what would work best for me.

I gave him a modest budget and he worked with me to set me up with the best value.

I highly recommend him to anyone looking to purchase a new TV.

PS He even followed up today to make sure I didn't have any more questions which is why I felt I had to get online and post my comments about his company.
"

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Verified
5/5

2008-07-02

"Excellent transaction from beginning to end!

Customer Service/Sales were easy to reach and offered a lot of help with questions regarding product selection, compatibility, etc. In addition, I was able to speak to someone regarding how the entire ordering/shipping process would go in advance. The "Live Chat" on their web site is particularly helpful for this. It creates a low pressure situation where you are not talking to someone who is trying to up-sell you on anything.

When you place your order, you will be called to verify everything and setup shipping. This is not to try and sell you accessories, kits, or warranties.

In my case, I purchased a Panasonic TH-65PF10UK plasma display. Shipping for this was through a logistics service (not UPS/FedEX) that would properly handle large, fragile, expensive equipment. Clarity will setup a general time frame upon which delivery is acceptable to you, then the logistics company will call you to confirm and finalize the day and time. I was able to chose morning (8am-12pm) or afternoon (12pm-5pm) delivery on a specific date.

There were no hidden fees as others might tack on (such as shipping insurance), everything was included in the original price.

The only thing that would have been extra is a "White Glove" type service in which the shipping company will bring the TV into your home, move to the desired room, unpack it and allow you to hook it up and test it out (wall mounting usually not included). This extra cost was (from what I gather) mostly a way for the shipping company to cover the extra insurance they need (if they were to damage it transporting it within your house). I did not buy this service and it worked out well for me. Just make sure you inspect the delivery and don't sign for it if there is significant damage.
"

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Verified
5/5

2008-06-18

"Roman is a stellar and very attentive salesman. I purchased a Pioneer 5010-FD plasma from him in April and it came in mint condition for a very resonable price. I will do business with them again for my next purchase in the future. Thanks so much!"

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Verified
5/5

2008-06-11

"I decided to purchase 50pz800u plasma from Roman after reading several good comments (about buybestplasma.com) on the AVS forums. I was not disappointed. He answered the phone personally, shipping was quick and the box arrived in good condition. He was also very responsive to a question via email."

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Verified
5/5

2008-05-22

"I recently made my first HDTV, flat screen purchase and I did it through buybestplasma.com. The price, service, and professionalism throughout the entire process couldn't have been better. Roman, the owner, worked with me directly and he was very kind and eager to please.
I had been looking around for a good deal on the new Panasonic th-50pz800u plasma tv for a while. I found myself reading a lot about the tv on the AVS Forum site. Buybestplasma.com is a sponsor of the site and had a number of posters recommending them in the discussion threads. So I went to the site and found the tv at a really good price. Unfortunately, they were only accepting pre-orders since Panasonic had not released the tv yet to the street. I put my name on the list and waited. A few weeks later, I received a call from Roman letting me know that he had a limited number of the 800u's in stock. I ordered mine over the phone on a Tuesday and the tv was in my home on Friday. It was professionally delivered by FedEx.
The tv is up and running right now. It looks great and I even got a better deal than I originally signed up for when the price went down on buybestplasma's site. Roman explained that this wasn't their normal practice but he wanted and happy customer so he reduced the price for me. I am a very happy customer.
You can trust this company and they are very eager to make your purchasing process as easy and successful as possible.
"

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Verified
5/5

2008-05-05

"If you're looking for a pleasant and professional experience when purchasing a big ticket item like a plasma TV, Clarity Technologies is THE place to do business. Roman's personal touch puts the buyer in control by having any questions or concerns addressed before the sale. Clarity is also an authorized retailer with the lowest price around…it’s a no brainer! Highly recommend!!!"

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Verified
5/5

2008-05-05

"My experience with Ramon and BuyBestPlasma was very good, actually, it was perfect. Great price, questions answered promptly, equipment (Pioneer 6010FD) delivered one day earlier than Ramon promised, and the display was perfect when delivered. The delivery dude helped me bring the display in and coax it out of the box. Don't hesitate to order from Ramon.

By the way, I directly asked Ramon what I could do for him after my experience. I asked him where I could post a positive review. He didn't request that I do this in the slightest.
"

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Verified
5/5

2008-04-28

"I have been buying higher end audio/video equipment for over 20 years and this was a great purchase experience! Excellent phone/email correspondence, fast shipping, great prices, why buy anywhere else? This sure beats dealing with the local big box retailers. I highly recommend Clarity/BuyBestPlasma and will us them again"

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Verified
5/5

2008-04-01

"I found BuyBestPlasma on google searching for the model of the Television I wanted. I called and the phone was answered promptly by a knowledgeable sales person who quickly and accurately took my order and sent me a confirmation via e-mail and even gave me a follow-up call to make sure that I had gotten my confirmation. The television was shipped the next day at which point I received an e-mail and a phone call regarding the tracking information. I was extremely pleased with the one on one service and level of professionalism. I received the television yesterday just as promised. In summary, excellent service, great products and great prices... I will be using them for all my future purchases for televisions/video components. I would give them 10/10."

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Verified
5/5

2008-03-28

"The transaction was smooth. The guidance from Roman was straight up & factual and there was no pressure of any kind.

Received the Pioneer Elite A/V receiver & I-pod dock quickly and with absolutely no glitches.

I am waiting for the new Pioneer Elite Blue-ray models to come out in the summer and Clarity/Buybestplazma will be the first call I make. Oh yeah, the Elite 60" is on the list too...it will come from them as well.
"

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Verified
5/5

2008-03-27

"Wow,what can I Say! These guys are great I ordered my Pioneer Elite vsx 94 TXH on Monday around noon and received it before noon on Wednesday. Just amazing for free shipping! I will definitely shop here again."

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Verified
5/5

2008-03-25

"Excellent service. Professional staff. Knew their products. Prompt delivery of high end Pioneer Elite A/V receiver. Couldn't be more pleased. Will use them again."

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Verified
5/5

2008-03-24

"Worked with Roman who provided professional and first rate service in helping me buy a Pioneer plasma Pro-110FD. "

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Verified
5/5

2008-03-24

"I was very pleased with the service that Clarity provided me with their knowledge of the latest products, and the extent to keep me informed when I would be receiving my Elite orders. I have already recommended them to friends of mine."

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