"I bought a washer and when I received it the washer washer damaged on the front of it"
"Have been buying from BuyDig for many years and never had an issue. Bought a beverage fridge on a nice deal and it was at my door three days later. No complaints. "
“Hello,
Thank you for being a loyal customer! We're thrilled to hear that your experience with us has consistently been positive. Enjoy your new beverage fridge, and if you ever need anything else, we're here to help.”
"Great product for the money "
“Hello,
Thank you for your review! We're delighted to hear that you find our product great value for the money. If you have any further feedback or questions, please feel free to reach out to us. We appreciate your support”
"Bought two refurbished products made by Cuisanart and couldn’t be happy. Shipment was quick and both products looked like new."
“Hello,
Thank you for your review! We're thrilled to hear that you're happy with your refurbished Cuisinart products and that the shipment was quick. We strive to provide high-quality products and fast delivery, and we're glad to see we met your expectations. If you have any further feedback or questions, feel free to reach out to us. We appreciate your support.”
"Very nice discounted price for brand name product."
“Hello,
Thank you for your review! We're thrilled to hear that you found our discounted price for the brand name product to be very nice. Providing great deals on quality products is what we aim for, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!”
"I got a three piece luggage set and the larger one was crushed in many points.after looking at the middle unit the zipper had holes and would not work.the return steps made it a non starter so we settled for a refund in will need to get another set somewhere else."
“Hello,
Thank you for bringing this matter to our attention. We're sorry to hear about the issues you experienced with your luggage set. We strive to ensure that all our products meet the highest standards of quality, and it's disappointing to learn that your set did not meet your expectations. We value your satisfaction and would like to ensure that this issue is resolved to your satisfaction. Please reach out to nclaudio@beachcamera.com so that we can work towards a positive resolution for you. Thank you for your understanding, and we look forward to assisting you further.”
"Easy to order , a great price on a quality product"
“Hello,
Thank you for your feedback! We're glad to hear that you found it easy to order and that you got a great price on a quality product. Providing a seamless shopping experience and offering competitive prices on top-notch products is what we strive for, and we're thrilled that we could meet your expectations. If you ever need assistance or have any questions in the future, please feel free to reach out. We're here to help!”
"Monitor was defective. Contacted customer service for a rma ti return it and they tried to give me like 40 bucks to keep it. I said no i want my full refund. They said will contact me in 24hrs for rma. Nothing. I just escalated issue with my credit card company"
“Hello,
We're sorry to hear about the inconvenience you faced with your monitor and the challenges you encountered with our customer service. We take customer feedback seriously and strive to provide the best possible experience. We understand your frustration and apologize for any inconvenience caused. We aim to resolve such issues promptly and efficiently. Please accept our apologies for any delay in processing your return request.
For further assistance and to ensure a positive resolution, we encourage you to contact us directly at nclaudio@beachcamera.com. Our team will be more than happy to assist you and address any concerns you may have. Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it to your satisfaction.”
"I am looking for a simple drawing tablet for a college animation class, I needed something fast and so I looked on Amazon. The web application Honey recommended this site to me, the price on Buydig was almost 20 dollars cheaper and the shipping was quicker and free. No brainer. Very satisfied"
“Hello,
Thank you for sharing your experience with us! We're thrilled to hear that you found the perfect drawing tablet for your college animation class at a great price and with speedy, free shipping. At Buydig, we strive to offer competitive prices and excellent service to ensure our customers' satisfaction.
We're delighted that you had such a positive experience with us and that Honey recommended our site to you. If you ever need assistance or have any questions about your purchase, please don't hesitate to reach out to us. We're here to help and want to ensure that you continue to be satisfied with your shopping experience.Thank you for choosing Buydig, and we look forward to serving you again in the future!”
"I order the item a refurbished Shark Vac Excellent value It arrived quickly."
“Hello,
Thank you for choosing to shop with us and for taking the time to share your experience! We're delighted to hear that you found excellent value in your refurbished Shark Vac and that it arrived quickly. Providing high-quality products and efficient shipping is always our priority at Buydig. If you have any questions or need further assistance with your purchase, please don't hesitate to reach out to us.”
"Ordered a 2 piece item. Received only one item. Can't get the status of the second item. Emails are not answered. Phone calls do not go through.
Update:
Just received a call from BuyDig customer service and, because a portion of the item was never shipped (unavailable), a refund will be issued. That's what customer service should be like. Do the right thing by your customer.
Thanks!"
“Hello,
We apologize for the inconvenience you've experienced with your order, and we appreciate you bringing this to our attention. Your satisfaction is our priority, and we would like to ensure a positive resolution for you. Could you kindly reach out to our dedicated team at nclaudio@beachcamera.com with your order details? They are committed to addressing your concerns promptly. Thank you for your understanding, and we look forward to assisting you.”
"Great prices,easy ordering EXCELLENT ! Don’t waste time shopping around. Buydig has the best prices. Denny"
“Hello,
Thank you so much for your wonderful review, Denny! We're thrilled to hear that you had an excellent experience with us. Providing great prices and making the ordering process easy for our customers is what we strive for. We appreciate your recommendation and are grateful for your support. If you ever need anything in the future, don't hesitate to reach out. Happy shopping!”
"A friend told me about a deal on Buydig. I was a little concerned about getting the good deal when checking out. Everything went as it was promised. Good communication even over a weekend. Package arrived when promised, well packaged to protect the item I purchased. No issues. Great prices, great service."
“Hello,
Thank you for sharing your positive experience! We're thrilled to hear that your friend's recommendation led you to a smooth and satisfying transaction with Buydig. We strive to deliver excellent service, and we're delighted that our communication and packaging met your expectations. If you ever have more questions or need assistance, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again.”
"Best price, quick delivery, computer new and as described."
“Hello,
Thank you for your positive feedback! We're delighted to hear that you found our price competitive, the delivery quick, and the computer met your expectations. Providing great value and service is our goal, and we appreciate your trust. If you ever have more questions or need assistance, feel free to reach out.”
"Item came exactly as described. It arrived quickly and so far works fine. "
“Hello,
Thank you for taking the time to share your positive experience! We're delighted to hear that the item arrived exactly as described, and you're satisfied with its functionality. Providing excellent service and quality products is our priority, and we're glad we could meet your expectations. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in our products and look forward to serving you again.”
A rep from BuyDig.Com, cseruyabuydig, has responded:
“Hello Kristina,
I'm sorry to hear about the damage to your washer. We strive to ensure that all our products arrive in perfect condition, and it's disappointing to know that wasn't the case with your order. Please reach out to our customer service team at nclaudio@beachcamera.com with your order details and any photos of the damage, and we'll work quickly to resolve this issue for you. Thank you for bringing this to our attention.”