"bought a TV and it was the best price, delivered on time as promised and with great care, great customer service through the process, Jessi was helpful"
"Janill Tejada was fast and responsive. Very happy with the outcome."
"Bought a tv for World Cup event but it got delayed several times and contacted several times to find out why but several times was told to wait for follow up and nobody gave update. Finally got a hold of someone who realized there was mistake in system. Multiple delays later, the tv arrived 3 weeks after original date needed. Tv came completely broken and requested to return. It took about a week and a half but got it returned. Still waiting for return. Talked to rep Jessi A who was really kind and supportive for the return which was one of bright spots of the process"
"Purchased a TV, the customer care team and Yanill T. help me find best products"
"I had a great experience with BuyDig and had a small issue with the product which was quickly resolved with help of support team members (Yanill T & Angela Z). I would definitely buy again from BuyDig."
"The buydig site is well designed, I was able to search for a tool I needed and find a great deal in just a few minutes."
"Great deal on Samsung sound bar."
"Packaged in a nondescript box. Gift card came in the form of a refund a week later. (Much preferred over a gift gard)
Extended warranty information arrived by email a day or so after the purchase order."
"This was very close to being a 0 star review, but Jessi A at BuyDig/BeachCamera saved it and somehow turned it into a 5. I had an EXTREMELY frustrating delivery experience with BuyDig that nearly swore me off from ever buying from them again, but the service I received from Jessi was above and beyond. She was thoughtful, understanding, and generous with her time as I explained all of the issues and problems I had been experiencing. And, she came back to me with an immediate and impressive solution on how to address the issues. In truth, she is the sole reason I would give BuyDig another shot and still recommend them to others. I can’t say enough how much I appreciated her outstanding customer service — it’s sadly a rarity these days, but it really made an impact on me as a customer. And I decided to keep the product as a result."
"Customer service is top notch!!! My product arrived early, and when I found an issue with it's quality, it was resolved in short order. Completely exceeded my expectations. I will be buying here again!"
"Best experience I have had on eBay. Yanill T of customer service and the other staff were exceptional. It’s so good to deal with a quality organization like BUYDIG. I will be dealing with you again in the very near future. Thanks BUYDIG!!"
"Yanill was very knowledgeable and addressed the issue promptly. "
"Great experience from Yanill. Very helpful"
"“Yanil was great. Customer service was great. Fast response. ”"
"I had great experience with buydig and saved them as my favorite. They fixed any issues I had and was quick to respond. I would definitely recommend "
A rep from BuyDig.Com, cseruyabuydig, has responded:
“Hello,
I want to extend my sincere apologies for the inconvenience and delays you experienced with your recent TV purchase. Your satisfaction is our priority, and I understand how frustrating this situation must have been for you. I appreciate your patience and understanding during this process. I'm glad to hear that Jessi A was able to provide you with some support during this challenging experience. We strive to ensure our customers receive the assistance they need, even in difficult situations.
Please reach out to our dedicated customer service representative, Nclaudio@beachcamera.com. We are committed to resolving customer issues promptly and ensuring your experience with us is a positive one. Your feedback is valuable to us, and we are taking steps to prevent similar issues in the future. Your satisfaction is of utmost importance to us, and we hope you will consider giving us another opportunity to serve you better.”