"Not only did they send the WRONG part, they ran me around in circles taking photos of what they sent and then they didn't fix the problem. They sent the wrong part, said they would send the correct one to replace it, then decided they didn't have the right part 5 days later! but didn't decide to let me know that the correct part wasn't coming. Finally after 2 weeks of endless calling and 4 reps later I finally get someone who told me the truth. They don't have the right part and will just give me a credit. YUP, you guessed it, the refund also took another 2 weeks! Absolutely Horrible service! "
"Looking up this particular suspension pump and found the price was right and easy process to check out.
Thank you,
Jerry"
"I really appreciate your packaging on the parts also the a/c compressor was a perfect fit. Thank you. "
"parts shipped super quick-I had accidentally picked the wrong part number for my car, but the return process was very easy. Correct part reordered and was shipped in 2 days. Will be shopping here again!"
"I haven't received my part and tracking number is missing 4 digits so I haven't been able to track through UPS"
"Even though I apparently ordered the wrong part, you sent me a UPS free return label, WOW! I've never had that happen with the competition, even when they had the wrong part listed as the right part. Both of my sons are professional auto mechanics and I will be sure to tell them about Buyautoparts.com. I will be ordering the correct part soon. Thanks."
"Great customer service! Highly recommend!"
"Power Steering - All Models Power Steering Gear Box 1974 Mercedes Benz 240D ....
We have a 1974 MB 240D in house, paid for 2 days shipping so the part got here when the tech was available and its not even close. Emailed back, Sales@.....on Thursday afternoon, its now Monday morning, zero reply at all. Waste of time and money. "
"awesome site and warranty price"
"fast to find the part i needed and easy to order"
"Needed a drive shaft for a 2006 BMW 325i RW drive with 6 speed manual. Majority of produce advertisers not discriptive enough specifying between years/models/automatic/manual/real wheel drive. BAP specified all these but it conflicted with difference with a 5 speed versus 6 speed. Customer serive at BAP consulted with 3 additional manuals unavailable to me and my choice was correct. It was of the same quality as the drive shaft that was removed. It arrived within 2 days of ordering for free. The car rides like a BMW again."
"I loved the experience. I would highly recommend it to anyone."
"Easy to order and fast delivery "
"It was Great. it took a while to find but Glad I did.."
"I've always had good purchase and installation experiences with any parts I've purchased at BAP."