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Product & services pricing
3.56/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.23/5
Customer service:
3.66/5
Return/Replacement policy:
3.50/5

Verified
5/5

2023-07-14

Very Fast Check out went well.

"The Best check out and the help I received from Discountacparts.com by the representative Jayson really helped me in live chat that sent me to you. "


Verified
1/5

2023-07-14

This place is an absolute joke!

"DO NOT BUY FROM BUY AUTO PARTS! I purchased a power steering pump for my mini cooper. I received it and it was not like pictures, completely covered in paint. Fine I can get over that, put it in my car and absolutely nothing happened! It smelled very burnt and was smoking! They made me pay a $330 fee as a deposit for them sending me a bad part! That’s on top of the $650 I already spent! Didn’t have a choice so I did it and the second one came and the plug was completely broke off. They then sent another without a deposit but I had to fight for it! Then I get that one and what do you know the same piece is broken so I just had to glue it back on! The pump smelled very bad and also smelled like it was burning. That pump lasted under 105miles. I called for a replacement because they wouldn’t let me return it and not I received it yesterday and the whole plug was painted over so you would look over the cracked and broken plug! I called about it today after work and the lady was super rude and said we don’t have anymore in stock so I will have to put in for a return request and I said how long until I get the money back?! She said well once we receive the part and I sad yes how long does that take since you set up the shipping! She said about 4 business days which is not okay because I have my car sitting in a shop that it has to be towed to and they are charging me by the day for storage! Then she got an attitude and said what do you want me to do ship it next day! I said at the very least that’s what I expect you to do! Please just save yourself some headache and shop elsewhere because this place is an absolute nightmare! Now who knows when or if I will EVER get my money back! Also I asked the lady to speak with a manager and shocker she said she was the acting manager! I said well no wonder you have garbage reviews because the way you treat customers is disgusting!"

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Verified
5/5

2023-07-14

"Diana Was very helpful and Knowedgeable"


Verified
4/5

2023-07-13

Fast and great prices!

"For sure will shop again good job
"


Verified
4/5

2023-07-13

seems professional

"Attendant was knowledgeable and answered my questions"


Verified
1/5

2023-07-13

Refund

"The refund process is way too long. The AC compressor was the incorrect part. I entered my vin number and they still sent the wrong part twice. This process stated 6/13/23. It is now 7/13 and I still don’t have my refund. I won’t be buying anything else. "

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Verified
5/5

2023-07-13

Klink Belt

"old excavator needed help, they had the right part quick and its on its way"


Verified
5/5

2023-07-12

Prompt delivery.

"When I placed the order, it said the compressor would get here on Wednesday. And just like that, it was here on Wednesday, so we can proceed with our repair as planned. "

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Verified
5/5

2023-07-12

Happy Life

"Great experience easy to use extremely happy"


Verified
1/5

2023-07-12

Automatically changed my shipping address

"While going through the purchase process after adding in my shipping address it was automatically switched to my billing addrerss through paypal"


Verified
1/5

2023-07-12

Checkout terrible

"The checkout buttons didn’t work unless you used pay pal"


Verified
5/5

2023-07-12

Awesome place

"Always great parts and service"


Verified
5/5

2023-07-12

A-1

"From beginning to end and even with returns these people run a first class operation. Great prices and great customer service to. "

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Verified
5/5

2023-07-12

Great place

"Awesome place 4 parts! And more…"

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Verified
5/5

2023-07-10

Life saver

"Needed car parts and was short on cash affirm came to the rescue!!!!!"