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Product & services pricing
3.56/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.23/5
Customer service:
3.66/5
Return/Replacement policy:
3.50/5

Verified
1/5

2023-06-15

Parts still haven't arrived

"Part of reviewing how my experience with BuyAutoParts.com is actually seeing if I get my items when they said I would. I have not yet received my parts so at this point I'm giving 1 star. It is unclear if I will even get my parts at this point. What if my parts never arrive, then I would say that's a problem, what if that happens and BuyAutoParts does not correct it and I'm just wasting my time with them? Perhaps, They should wait to ask for a review until after the transaction is complete. This is just a another way companies manipulate the outcome of reviews."


Verified
5/5

2023-06-14

Great experience

"Very fast delivery I will buy again thank you. "

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Verified
5/5

2023-06-14

Great experience purchasing on line

" I was very surprised at how simple it is to use & Great price , I had a wonderful experience using your site I’ll & be back to use this company again. I’ve already told a few of my friends & my father in law (who’s a weekend mechanic) about this site.
Aloha from Hawaii,
Amaziah W
"

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Verified
5/5

2023-06-13

Great

"Received my items today everything looks great,everything came on time,can't wait to have some cold ac going in my truck. "

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Verified
5/5

2023-06-13

Great website

"Will certainly buy again , after searching in different website this company gives the best warranty "


Verified
1/5

2023-06-12

cancelled order because they didn't have the part they showed available and never contacted me

"had to call them to find out that they were not sending the part after they sent an order confirmation"

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Verified
5/5

2023-06-12

Very easy

"Parts details were very clear, and the in stock helped me make my decision to
use your company.
"


Verified
5/5

2023-06-12

GREAT

"SERVICE GREAT ANTHONY AND DIANE WERE GREAT"


Verified
5/5

2023-06-12

Easy

"Confirmed party was correct by making a quick call to sales rep then made order online."


Verified
5/5

2023-06-12

Good buy

"Parts arrive fast and in great condition."

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Verified
2/5

2023-06-11

Higher price paid for lower price item.

"I sent your customer service section pointing out you sold me a lower priced item from ROCK AUTO at a considerable higher price. Not good
"

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Verified
5/5

2023-06-10

Quick and Easy

"Order procedure was very easy and I added the lifetime warranty as the last one I installed (Different Supplier) only lasted 4 yrs with very limited mileage. Hope to have a better experience with this one. Thank You!!"


Verified
5/5

2023-06-10

Best place

"This is the only place where I'm able to find the cv axles for the my 09 Mitsubishi outlander awd"


Verified
5/5

2023-06-10

International to Canada was sweet

"3 day delivery to Canada. Haven’t installed the part yet"

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Verified
5/5

2023-06-10

Satisfied with product and process

"Part was a rack and pinion for a 1996 vehicle, so the only choices are remanufactured or trolling junkyards. The order process was simple and straightforward. The correct part arrived and was well packed with core return instruction and label. The core return process and refund was as documented. This wasn't the cheapest choice but the three year warranty was worth the cost.

I'm hoping I don't have to do this again but will look here if the need arises.
"

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