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Product & services pricing
3.56/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.23/5
Customer service:
3.66/5
Return/Replacement policy:
3.50/5

Verified
5/5

2023-05-23

2018HondaPilotAC

"Excellent information passed on by Jayson."


Verified
5/5

2023-05-24

"I’m going to make it a point to check out this site for auto parts I may need"


Verified
5/5

2023-05-24

User friendly

"User friendly and had parts with reasonable pricing than othets"


Verified
5/5

2023-05-24

Cecil's Altima

"Everything was easy to find n You can't beat your prices That's for sure I am concerned how long ground free shipping takes
If it gets here before Fri I will HAPPILY continue to order from you guys
"


Verified
5/5

2023-05-21

Jeep parts

"Fast shipping, quality parts not cheap knock offs "

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Verified
5/5

2023-05-22

Love BAP

"Best parts u can get fast and on time "


Verified
2/5

2023-05-23

Computer glictch

"Order on the system and it sent me the wrong part "


Verified
5/5

2023-05-23

Wheel bearing

"Quick delivery. Correct part. Satisfied. "


Verified
5/5

2023-05-23

Repair shop review

"BuyAutoParts came through with the parts on time. They were even concerned enough to make sure they were sending it to the right address. Good communication back and forth."

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Verified
5/5

2023-05-23

Great friendly service

"Nice friendly sales rep. when placing my order great communications. And wonderful price and fast service. I will be back keep up the good work."

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Verified
5/5

2023-05-23

Great buying experience

"Good communication and service"


Verified
5/5

2023-05-22

Ordering is amazing

"chatted with Anthony and gave him the specs of the parts I needed and he gave me a link within seconds of the exact replacement parts I needed to order. so easy, next step to test will be if they indeed are the exact replacement parts, he did guarantee they would be....I am feeling really good about this experience."


Verified
5/5

2023-05-22

great customer service

"good product, and reasonable price. "

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Verified
5/5

2023-05-22

Worked for me, will for you too

"First time using this site, just happened to accidentally came upon it. Did a little research on it and loved the logistics, plus my order was freely shipped. I did check out other sites along with brick and mortar too but non compared to this. Will recommend."


Verified
1/5

2023-05-21

Unsatisfied customer

"Well my experience with this company sucked. I tried ordering a part from by Auto parts and both times I never received my part that I ordered it was a bunch of b******* hassle. I made my order that was to confirm my order but no there was one other step which was stupid just send me my damn part if I give you my f****** credit card number. So I called and associate and then I realized hey she might be a scammer to get my credit card number so I told her that I would just order my part after they had already returned my part and never refunded my $122.20 so order it again for another $122 that received my part and never received my money. So therefore my experience with by Auto parts.com is not a reliable company to order from. I feel the only reason why they should have to call me to confirm my order as if my address wasn't right. Also the lady I called the associate she couldn't tell me nothing about my order and then had to ask me for my credit card number again that's b*******. She should have been able to pull up my order and all my information and be done with it. Until I have a good review about this company I will change how I feel and my review. Have a nice day and thank you."

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