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Product & services pricing
3.66/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.23/5
Customer service:
3.66/5
Return/Replacement policy:
3.41/5

Verified
5/5

2021-07-26

Very good on line service

"It is my first time used your on line service. My experience is very good. Jayson gave me very good and professional suggestion. I will suggest that my friend go to your on line purchase."


Verified
5/5

2021-07-26

super service man

"Anthony was very helpful, i will keep you in mind for my next order."


Verified
5/5

2021-07-24

farm truck

"real good price. and easy ordering.!!"


Verified
5/5

2021-07-23

Quick and right part

"Recently I bought an air compressor for my old 2005 Suzuki. The part arrived on time and I had it placed in my car. It was the perfect fit. I had no complications with my purchase."

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Verified
1/5

2021-07-23

Horrible customer service

"I received an email saying that there was a minor problem with my order and that I had to call to confirm the order. The person that I spoke to, told me that the order was canceled because there was a red flag with some information. He mentioned that it was probably wrong and I asked him to let me know what the problem was. I checked the order and my address and email were correct. He replied with, I don’t know I can’t tell you. I asked for a refund since my order was canceled by them. He told me that it would take 3 to 5 days to get the money back. When I spoke to my bank, they informed me no return was processed by them. I have not received an email of cancellation either. The team member also wouldn’t transfer me to a supervisor and told me not to call back. "

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Verified
3/5

2021-07-22

wrong product

"Ordered a brake caliper. Received wrong part. BuyAutoParts was quick to own mistake and credit account, but when I asked to expedite shipping correct part at MY expense, BAP said they could not do that. Unfortunately had to wait another week for replacement and car was un-drivable."

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Verified
5/5

2021-07-21

Great Variety & Fast Process

"It was very easy to find what I was searching for and the ordering process was quick and simple!"


Verified
5/5

2021-07-19

Not sure

" Not sure. Havn't receved anythin yet..."


Verified
1/5

2021-07-16

Disapp

"I ordered my AC compressor and it was never delivered nor was an email sent to me letting me know they would not be shipping my compressor. I wait for 5 days just to have to re do another order again. I would love to have a compensation for that please. "


Verified
5/5

2021-07-16

unexpected surprise

"order through the chat and got a discount on shipping"


Verified
5/5

2021-07-16

easy clear done

"so easy to find parts that fit older cars price is very good and free shipping win win"


Verified
5/5

2021-07-15

2006 AUDI A3 - Florida

"The little engine that could - the customer service that was provided by the voice at the other end of the 888# was superb. He was knowledgeable, personable, and informative.

Ordered an A/C kit (compressor, condensor & hardware). It was received very well packaged, very timely, and most importantly undamaged.
Local shop installed, and had no complaints regarding the parts.
"

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Verified
5/5

2021-07-13

"East site to navigate and order "


Verified
1/5

2021-07-13

order ****

"I made an order. but when I logged in, my order did not show up. now I scared to reorder"


Verified
1/5

2021-07-12

Never received the product.

"Ordered parts and haven't been delivered. Really need the part. Was supposed to be delivered on July 10th. "