"Ordered a steering gearbox from them. They shipped promptly and was at my door in 2 days. Unfortunately it was for a different model of vehicle and was not what was ordered. I was informed that I would have to pay for shipping to return in order to receive the correct gear box. The individual I spoke with was apologetic, and offered to give me "some" store credit for my inconvenience. Dude, you are reaching into my wallet and stealing money from me in order to receive the correct part that was ordered. No thanks! I'm returning the incorrect part on my nickel and will not do business with an organization who doesn't make good on their mistakes."
"I just hope the part is a good as your website"
" Information about the product was clear and easy to find. Ordering and checkout was smooth and fast.
Great customer service!
Thank you!"
"New part better price than remanufactured."
"quick delivery, exact fit on parts. very good."
"purchased and save over 50% from the price a dealer quoted or local auto parts store. Free shipping - can be better than this.. Just bought some need parts for my other vehicle and save over $500 - dealer want $864 and I got the controller arms for $331. LOVE IT when I save money"
"My experience was WTF! My question couldn't be answered. you put in your vehicle and the part you looking for does come up, but parts from all other vehicles come up. The website should say don't have the part for your vehicle.
the person who I chatted with, Anthony gave me a code CUZZVTTX for an extra 20.00 that didn't work. From what I did purchase price seemed ok "
"i am 71 been doing this a long time"
"Finding a turbo for my 7.3l that was manufactured prior to 12/98 was easy to find on there website. Easy to pay using PayPal "
"Excellent, easy, Fast, Saved Money, Discount ,free shipping, Webpage Easy to understand"
"Received one of five items. Waiting for timeframe of other four items ordered. "
"i wish i can get a free shipping on my order"
"Good warranty and easy to find parts for my vehicle. "
" I ordered from buyautoparts before and it was a quick and simple process but I will say the product I bought did not last (ABC pump) 75 miles. I'm going to give them a second chance and I hope this time the part is better quality.
So look out for my follow up. "
"Ordered because it said they had 8 in stock and would ship in 2-3 days. Called to check on order and was told that they couldn’t get the parts I needed it was out of stock. Looked online while talking to customer service and it said 10+ in stock. I asked them while on the phone with them why it said that the part was in stock if in fact the part was out of stock. They told me that their computer system automatically put 10+ in stock on there even if they were out of stock. Worst place I have ever tried to order something from!!"