"I ordered from this site after calling to confirm the items were instock with paypal to protect my creditcard info. A day after they accepted payment, they denied payment for no reason. I didnt get ripped off. But something is wrong at Buy rite. Beware!"
"I purchased (more so tried) a underwater digital camera kit. I waited about a week after I received a confirmation email for my order and not receiving any type of tracking number before calling. They said they did not have any and said they would email me the next day as to if they would be getting any in. To this day, I never received any other form of communication. The didn't charge my CC, but I was planning on having this for my upcoming vacation, and now do not have because I was waiting on this company to deliver. It makes me even angrier that they never contacted me again to let me know if they would or wouldn't be getting the merchandise!"
"Perfect transaction! I bought a Samsung model
LN-S3251D TV. Ordered it on Monday - talked with Tony. Nice guy. He said it should ship Wednesday.
On Wednesday, I received notice UPS had it and would deliver it on Friday. They did. Perfect condition, very satisfied. I saved $498.93 even after paying S&H over the "big box" price here. I would do business with Buy Rite again."
"Good service, fast shipping, good price.
Very satisfied customer"
"Buyers BEWARE!! DO NOT TOUCH THEIR WEBSITE!!! This seller is a thief. I bought an expensive Plasma Television (SONY KLV-32M1), and it was delivered a month late and when I finally got it the screen was CRACKED. I called them and told them about it and they tell me that its the shippers (UPS) fault and that I should get the money from them. I called up Sony to ask them if it is something that happens once in a while and they said that if I got it like that the seller DEFINITELY sent me a cracked screen on purpose. When I called BuyRite back at first they were rude and nasty and they got downright ugly. While I have since given up hope of getting back my money, I feel that it is my duty to warn the public to steer clear from there website."
"I purchased a brand new MV900SDS Sony Dream System overhead DVD player for my car from Buy Rite Electronics but it arrived in an open box and was defective. I have emailed them over a week ago and received no reply. Their website has since gone down (supposedly for improvements), and their phone does not answer (message queue is full). I don't know what to do now. Beware.
Rich Pauls"
"I had a positive experience with this seller. I purchased a minidisc player/recorder from them through Ebay within several days before the Christmas holiday and I received the item a week later as stated in the shipping estimate despite the holiday (and a transit strike). The price was competitive, the item arrived in good condition, and works fine. "
"The people here are very pleasant to deal with & pricing is very competitive.
Very quick to repond to emails & phone.
The shipping to Canada was fast & the item well packaged.
Further, they followed up after the sale to make sure I was completely happy.
I highly recomend this company for your business."
"I ordered a Panasonic 50" Plasma TV from this company. It had the lowest online price I could find for a company who had the TV in stock. There were several companies who had a lower price by approx. $100.00, but the TV was on back order. Buy Rite shipped the TV within (24) hours of the purchase. The TV was delivered in excellent condition.
The only complaint I have is with the Freight Company who processed the delivery. That company had my TV in their warehouse for over (2) weeks and never bothered to call me to set up a delivery. On top of that, the first delivery I set up with them, they failed to deliver the TV. I finally had to call Tony at Buy Rite to fix the problem.
"
"Once they received the money and sent you the goods after sales support is inexistant. Been emailing them 3 times about my HK AVR635 front door not shutting down i had to call them to be referred to Harman Kardon support who told me to retuen the unit for exchange since tem email buyrite again no answer back to request for exchange ...this just show poor customer service .Because they do not want to honor Harman Kardon Warranty i have to pay $75 to have the door fixed ...will not buy from them again unless they shape up their customer service ....it is unacceptable that they do not reply to email request for support "
"Recently in the market for a new pair of studio headphones (Sony MDR-V600, to be precise), I compared the prices and customer service reviews for a number of websites and decided upon BuyRiteElectronics, whose ratings in these regards were both excellent. They truly shined when I called customer service to ask some questions about their customer verification policy and to clarify a shipping address mix-up of mine due my recent move. BuyRite's customer service staff were genuinely courteous and helpful addressing all my questions and concerns cogently and completely. There was not a moment when I felt frustrated or ignored and my headphones, of which I've been keeping track via their website, are expected to arrive on time. I intend on patronizing BuyRite in the future when the need arises. I must also mention that I appreciate their policy regarding customer verification and security."
"Ordered a Samsung DVD-L1200 after finally finding a store willing to ship to Canada. Placed the order but credit card used was blocked (brand new card, standard security procedure according to my bank). Promptly called the bank and got it reactivated, then got in touch with BuyRite the next day via e-mail, told them the transaction may have been blocked, told no problem they would bill it again.
Two weeks later, after no action on the order and several phone calls (told each time they would 'call me back') I got fed up and cancelled my order. Go ahead and order from them if you don't mind being treated like dirt."
"Great price, fast shipping, very responsive communication. Overall outstanding transaction."
"I just bought a JVC KD-AVX1 from Buy Rite cheaper than anywhere else on the web. The customer service was great. I called a couple times with some questions and the person on the other end was always friendly and knowledgable. i will buy from them again."
"I had a very positive experience with this vendor. BuyRiteElectronics had a competive price and the item was in stock. We had a little problem with the UPS tracking information never working, but the item arrived on time as expected."