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Product & services pricing
1.67/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2005-01-31

"I had a very positive experience with this vendor. BuyRiteElectronics had a competive price and the item was in stock. We had a little problem with the UPS tracking information never working, but the item arrived on time as expected."

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Verified
5/5

2005-01-31

"Buyriteelectronics.com exceeded my expectations for an "online-only" electronics retailer. I purchased a $3300.00 TV with a stand from Buyriteelectronics.com. I looked at a few different websites including www.fotoconnection.com. I called fotoconnection.com because there prices we're (initially) lower than Buyriteelectronics.com. However, the person who answered the phone at fotoconnection.com was rude, pushy and evasive.

Conversely, I spoke with Tony at Buyriteelectronics.com and asked him to price match the fotoconnection.com price. Tony politely told me that he couldn't match their price (which was $250 less) because he thought there was "monkey business" going on.

Turns out that Tony was right. The dope at fotoconnection could not verify that the item was new and could not guarantee the shipping price for "inside delivery" (very important).

I placed my order with Tony on Tuesday and received my TV with stand on Friday. I certainly didn't expect it to come that fast. Additionally, the product was BRAND NEW...not some refurb (which I think fotoconnection.com was trying to pawn off). This is critical when purchasing from online retailers that have prices "too low to believe". I saved over $400.00 by going with Tony and Buyrite over Circuit City, BestBuy and Sears.

Thank you for an enjoyable purchasing experience for such a big ticket item!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
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N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-01-26

"I have had a very positive experience with BuyRight Electronics. Unfortunately my 32" Panasonic HDTV was damaged during delivery. I notified Tony and Marilyn at BuyRight and they took immediate action to replace the damaged goods. While it took a few days for them to determine the reason for the damage (access responsibility), they immediately acted to get me my TV by a safer ground transportation carrier. It arrived in great condition and I am very satisfied by the manner in which I was treated by all the employees at BuyRight. Thank you."

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Verified
4/5

2005-01-11

"Hello people, OK first I must say that buying anything over the internet can be intimidating and difficult. I use EBay on a regular basis and I search hard to find the best price I can and frankly who doesn’t. I was looking to get a DVD/VCR combo unit for my grandfather in law for Christmas so he can watch his older VHS movies and new ones on DVD. I finally found a store that seems to have the BEST prices on EBay especially for Canadians. I made my purchase and went to pay. Now here is where I ran in to a little trouble and I mean nothing major just a snag. I use Paypal for my EBay things to make it go faster but they don’t take Paypal payments from Canadians because stupid Paypal will NOT confirm my address. Why I don’t know so I can see why they don’t take it but at the same time I had to trust them to take my credit card number over the phone and not abuse it. Well it turned out just fine. Next was shipping now for some reason Americans love to charge an arm and a leg for shipping to Canada. Unfortunately it was not any different here. It was a little costly to ship even thou I live across the border in Ontario. I blame some of the cost on the dreaded UPS. Most Canadians hate to use UPS because of there ridicules fees but the gentlemen that I talked with at BuyRiteElectronics explained to me why they use UPS and Not USPS. Anyways it all made sense and I completed the purchase. It came super fast and everything was in order.

Thank you again
Myron V
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

DGX
Verified
5/5

2005-01-06

"I was skeptical at first because the price on the SONY DAV-FR9 Dream System was around $500 less than Best Buy and Sony's online store. I received my merchandise in 9 days and must say I am very pleased. Item was brand new and everything was original and in order. This was a no hassle experience and I plan to make my next purchase from Buy Rite Electronics."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
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Customer service being easy to reach
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Customer service resolving problems
N/A
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Verified
1/5

2005-01-04

"My wife, who is Russian, misses movies in her native language (we live in Nova Scotia, Canada). Her parents are visiting us for two special reasons: the holidays and to help with the arrival of a new baby. They brought with them 100 movies in Russian VHS format for their daughter; my wife was very excited.

Well, we needed a VCR capable of playing the Russian movies and the Samsung SV5000W fit the bill. We shopped around in Canada and the prices seemed a bit high, so we went to Ebay. We discovered a retailer in Brooklyn NY, Buy Rite Electronics, who had some for sale at $299 plus shipping; a fair bit cheaper than they were in Canada. Needless to say, we ordered it from them.
They mentioned nothing about the validity of their warranty in Canada (and yes, I should have asked...I guess that's how we learn...but they offered shipping to Canada so I figured I was relatively safe...why would the offer their products to Canadians if they weren't warrantied?)

It arrived a day or two before New Year's, and as New Year's is the BIG holiday in Russia(they don't celebrate our Christmas), my wife and her parents were ecstatic that they could watch the traditional holiday movies they were accustomed to back home.

Well, we put the first tape in and it "ate it". Once we untangled that tape from the unit, we tried another. Well, it didn't eat the tape this time, but it didn't play the audio and the video faded in and out. "Okay," we thought, "we'll try another tape"...the same; another tape...the same; another tape...the same; and so on. No mprovement.

Well, intentionally or not, we got a lemon. I sent
Buy Rite Electronics emails; at first polite, then
not so polite. Anyway, their story was that they were "unaware" of the null warranty outside of America (interestingly, after they told me in another email that the warranty was good worldwide). They offered an exchange; which would be great if I lived in New York City.

Unfortunately, I'm in a foreign country, God-knows-how-many miles away, stuck with a brand new piece of equipment with apparently no warranty, and certainly no support from the retailer. If they would pay the shipping that would be great; but they won't.

So I guess I have to take it to a Canadian Samsung service depot and pay for the repairs myself.

I'm dissatisfied with Buy Rite Electronics, Ebay (for faciliting this fraudulant transaction),
and Samsung for distributing their products through a questionable retailer. Most of all, I'm dissatisfied with myself; I should have known better.

Buyer definately beware!

P.S. It kind of ruined my wife's holiday; she was so looking forward to it, so excited, only to be cruely disappointed (moreso than usual, however, as she's 40 weeks' pregnant! :-)
She was also amazed that a retailer could get away with this; she said she would never have experienced this in Russia. What, better customer service in Russia? Yeah, I guess so!

If you compare the Entity Information filed at the New York Division of Corporations for 1. Buy Rite Electronics Inc. and 2. Buy Rite Digital Corp., there is some similarity in geographical location. Also, doing a WHOIS search of their domain names reveals the same similarity.

I'm not saying they're related in any way, but they both seem to be based in Brooklyn, NY, according to the above information.

Draw your own conclusions; I'm sure they're not related in any way, shape, or form, but one must be careful and investigate fully any online retailer when you're about to give them hundreds (or thousands) of dollars of your hard-earned money.

My opinion is to shop locally and pay a little more for the service one should expect

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
N/A
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2004-12-31

"Horrible!! I ordered my husbands gift on the 14th of December and I have STILL not received it! We called to ask where it was, we got the run around from two different people, they said they did not know what happened… well a day and ½ later we received an email saying it was shipped out on the 30th of December and we would not receive it till the 6th! 23 days after I ordered it! My husband ordered my mp3 player the same day from another internet site and I received it less then a week later. I will NEVER order from buy rite electronics again! It was our Christmas nightmare!! My husband had nothing to open on Christmas and my surprise was ruined!! It was his only gift this Christmas since we have a new baby in the home and all I wanted to do was give him the one thing he really wanted and thanks to buy rite it was ruined!! They could have least owned up to the mistake and told us what had happened on the phone or given us an apology!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-12-26

"I am very happy with my purchace from Buy Rite Electronics.The price was very good and shipping was unbeatable. I ordered my Sony dvd recorder on Dec.21 and it was shipped on Dec 22. I received it on Dec.24. I will definitely be ordering from them again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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N/A

5/5

2004-12-01

"I was getting a little disheartened in my search for a deal on a Sony MZ-NH1 Minidisc recorder. The lack of demand for this unit in Canada resulted in Canadian resellers being very expensive and usually requiring the unit be special ordered with at least a two week wait period. Most international resellers either had unprofessional sites which made me question their credibility/security or had ridiculously high shipping rates over the border.

I had all but given up when I came across Buy Rite. I was quite shocked to get a real human the first time I called to inquire about the unit, in fact, I got a human every time I called (toll free at that). A rare occurence these days. Their price was very competitive and, without hassle, price matched another reseller who had the unit for slightly less. I am a pessimist by nature, but Buy Rite did not give me the chance to worry; the unit arrived the very next morning in perfect condition. I would not hesitate making another purchase through Buy Rite.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
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Resolving problems
N/A
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Verified
5/5

2004-11-02

"On Monday ordered a Sony DAV-FR9 Home Theater System, a Universal Remote Control, and a DVD Recorder. I was emailed a receipt once the card was charged and then a day later I was emailed the UPS tracking numbers. The packages arrived (packaged securely) that Thursday.

This has been the smoothest transaction I have had online in years!!! Not to mention the unbeatable price!

Thank you Buy Rite Electronics - from a happy customer ~ Ben Simanowitz
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
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Being knowledgeable
N/A
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Verified
5/5

2004-09-30

"Perfect. This is the way internet purchases should work. I ordered a Sony DAV FR10W Home Theater system on Wednesday AM. No Hassles, No Calls. It was shipped Thursday morning and arrived Monday morning. It was new in the box as promised. They also had the lowest price that I could find."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
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Verified
5/5

2004-06-16

"A+ Transaction, Great price quick delivery. Will surely be back when shopping for electronics.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A

Verified
2/5

2004-06-09

"First, they forced me to call my bank to enter an alternate shipping address. That's fine because of the possibility of fraud. The part that upset me is that they shipped to my home address anyway, than argued with me about it saying that I was at fault. Amanda was rude and argumentative. The price was right and the item got here in a timely manner. Just don't expect good customer service. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-06-03

"I was very pleased with the customer service I received from Buy Rite, their prices are excellent, and they shipped my order out almost immediately. Buy Rite will definitely be one of my first stops every time I shop for electronics in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-06-02

"Buy Rite's prices are highly competitive for high end TVs, but what sets them apart from others is their excellent communication and rapid delivery."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability