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Verified
1/5

2005-10-16

"Scam artists... Bait and switch... what else can I say?

Purchased a Micron PC3200 CL2.5 2GB kit (2x1GB) with copper heat spreaders, received generic ram with the heat spreaders. Of course I couldn't tell it was generic visually, so I used a program called cpuz to check it out. Not only was it generic ram, but it was CL3.0 at 200MHz!!

I attempted to call the company but no one picked up the phone (ever...). After checking this website and hearing similar stories, I then contacted my credit card company to issue a fraud report and try to get my money back. They wanted me to send the ram back first, so I started a return request on the buyaib website. I expected AIB to pay for return shipping because the product description clearly said they would. The 30 day period went by, I had called AIB multiple times but never once got someone to pick up the phone. Talked to my credit card company again and they were going to charge back the amount of purchase.

Of course as soon as my bank charged AIB for the purchase, they noticed and sent me a "We're so sorry you had problems with our product" letter along with a shipping label. Keep in mind this was only about 2 months after I had requested they send me a return shipping label so I could send it back.

So end of story, I got my money back, buyaib got its ram back, and was not punished in any way for the deliberate fraud they commit every day.

Do not buy anything from these criminals.
"

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Verified
1/5

2005-09-22

"This is a terrible terrible store. I've purchased RAM from them twice, and both times they've sent me RAM that wasn't what I ordered. They slap a sticker on it and say it is, but really they're just ripping you off. Don't buy anything from them. It's also impossible to get ahold of them by e-mail or phone. I wish I could do more than just write bad reviews about them, like get my freaking money back!"

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
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Overall customer service
Customer service being trustworthy
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Verified
2/5

2005-08-03

"Purchased stick of 512MB PC133 RAM. Arrived in a timely manner, but my motherboard could not detect the the module. Used the automated RMA system on retailer's website and sent it back. Recieved the replacement two weeks later and got the same problem. Got another RMA and sent it back today. Update: the refund was posted to my account about one week after the return shipment."

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Variety of brands and products offered
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Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Verified
5/5

2005-05-12

"I was shocked to see the low ratings for this company. I placed an order on the 6th of May and UPS attempted delivery on the 10th. The memory was shipped the same day, was a good value, and works great.
I found them on pricewatch and ordered from them because they didn't seem to be shady like some others I could mention. They didn't bait the ad with irrelevant keywords and told exactly what it was, even down to the 32x8 dram. Others will get you to click on their ad and then say, "Oh, by the way....it doesn't work with intel chipsets."
"

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Verified
1/5

2005-05-10

"I ordered RAM from them and no response to 4 emails asking where it is. They took my money already and I cannot phone or email them successfully. ANd I have no clue if I will ever get the RAM"

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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
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Verified
2/5

2005-05-09

"Took two weeks to recieve ram. Was worried after reading other reviews on here, and was unable to reach their phone support after multiple attempts. I was lucky my order arrived, but I WOULD NOT recommend anyone buy here. There is NO phone support, they have four contact numbers, and no one answers any of them."

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Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
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Being updated on the exact date the delivery was sent
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Verified
5/5

2005-05-04

"Relieved & Suprised. After reading the reviews here I was concerned. However, I recieved exactly what I ordered in a timely manner & tested memmory fully with no errors. Very satisfied. It seems inpossible to reach them by phone however & to me that is cause for concern."

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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Verified
4/5

2005-04-11

"You get what you pay for.... Cheap Parts=Cheap Parts... I use to order from this store all the time, until i tried to get somthing warrantied. 6 months later still waiting for parts. I wouldn't say they are the worst... just not great."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
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Verified
1/5

2005-03-30

"BEWARE!!
This company seems legit,but its doubtful. No one answers any of the phone numbers. 3 E-mails go unanswered. Delivery not as promised. I have contacted credit card co. and stopped payment to them. BEWARE DON'T BE TAKEN
"

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Ease of ordering online
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Verified
5/5

2005-02-28

"Ordered a 128 stick of sd133 ram with heatsink for a client who's computer I was upgrading. Two days later it's on my doorstep. Works great, no complaints. I will definately use them again if I come across the need."

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Verified
1/5

2005-02-23

"Avoid this company like the plague. We ordered some ram from them , even gave them the model # to the pc we have .Sent the info to email support and they showed us what ram they had in stock that would work for our model. Well, wouldnt you know it , they sent the wrong ram . Was not compatible. So, after four days of un answered emails(they have no support dept)they finaly sent me a mail saying that they were issuing a refund. Low and behold they charge me a 35% restocking fee because of their mistake.
If you are looking at buying anything at all, you should really stay far far away from this company as possible.
"

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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service being easy to reach
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Verified
1/5

2005-02-21

"VERY Dissappointed with my service here I had purchased 2x1gig Ram sticks and only one of them had worked. SO I sent it back with receipt and note and I never seen it again. I cannot contact them on the phones and they do not answer thier Email. "

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
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Verified
5/5

2005-01-03

"I had a really good experience with this company. I ordered pc memory, 512mb. My order was processed in 24 hours and I was sent a fed-ex tracking number. The memory came in a fed-ex envelope bubble wrapped. i installed it and it worked great. I was scared after the reviews I read here, but it was a good experience for me. I talked with aib sales after the order was placed and they told me they hired more people to help process faster.
Just my 2 cents worth.
mike
"

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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
3/5

2004-12-12

"I bought 512mb DDR 2100 from this company years ago. I don't have the exact date and it was at 2002, but I have the authentic order number.

Anyway, The memory was not very well packed. It was in a bubbled envelope. And it came bended.

However, the replacement was no hassle. And the memory still works well. I probably wouldn't have bought from them if I saw the review rating. But I think it's only fair to mention that they were helpful enough with the replacement. So I am satisfied.
"

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Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
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Verified
1/5

2004-12-01

"I do not recommend this company.

I ordered a very cheap NEC-based USB card from them never received it. They said they shipped by regular mail on 6/18 or 6/21 (they weren't sure) but without tracking, and they told me to wait 30 days. It never arrived, and they wouldn't reship or refund the charge, but Citibank did cancel the charge.

I didn't reorder because others said that AIB substituted products without telling customers, and when I spoke with AIB they didn't seem to know what they stocked.
"

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Overall quality of the company
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Ease of checking delivery status
Delivering products on-time
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Making decisions on their own
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Being knowledgeable
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Overall customer service
Customer service being knowledgeable
Customer service resolving problems
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Overall web site
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