ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
4/5

2020-10-16

Excellent service

"They gave me estimates for my phones and delivered those amounts. "


Verified
5/5

2020-10-16

Reliable and timely

"Great price received and as quoted. Second time using Buybackworld. Highly recommend for selling iPhones. "


Verified
5/5

2020-10-15

A+

"Absolutely great experience! Would definitely use it again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-10-15

Worth the Wait

"It took about 2 months from start to finish, but did receive the amt $ quoted originally. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-15

Quick and simple

"Very quick to respond and precess my item and made it as simple as possible!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-10-15

Smooth transaction

"All of their procedures were clear and the transaction went off without a hitch."


Verified
5/5

2020-10-15

They do what they say

"I was given a fair price for my phone and they paid me as promised. I was impressed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-15

Transparent pricing, fast service

"Transparent pricing, fast service. I would recommend BuybackWorld. "


Verified
5/5

2020-10-15

Easy

"Easy to follow directions and quick response."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-10-15

Thanks

"Great communication from this company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-10-15

Easy to understand and deal with

"As we do not sell many items over the internet, this was an experiment for us.

It was seamless! Their transparency and communications are to be commended, and the promised proceeds were produced as expected.

Well done.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2020-10-07

Took almost 2 months for payment.

"Expected a quick and easy transaction but took way too long. Horrible customer service and slow responses to my emails. Will never use this company again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-09-30

Horrible pricing

"you guys are horrible. First you offer me a good offer and then you make a horrible one. I hope you guys get shut down or sued"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-09-30

Poor Customer Service Response

"I received a low-ball offer on Friday, Sept. 18th for my Macbook Pro and immediately contacted ****@****. I never received a response despite sending a number of e-mails to BuyBackWorld directly. I made it perfectly clear I would not accept the offer presented until the item was re-evaluated and a new offer was presented. However, instead of responding to my e-mail communications regarding the matter, they proceeded to keep my item and send me the low-ball offer via Paypal. Needless to say, the customer service experience I received has been unacceptable and as business it reflects poorly on their unwillingness to answer customers communications and properly service their customer base. I hope this messages reaches their management team to demonstrate how poorly they have conducted themselves and immediate changes are made.
Unless I receive a response from management directly; I doubt I will ever do business with BuyBackWorld again! I will make sure anyone I know who is considering doing business with **** to not to even bother. I'm very disappointed in how this transaction was handled. I have done business with **** in the past and this experience has been by far the most egregious.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-09-30

My phone was taken and all I got was $6

"I emailed your customer service several times with ZERO reply. I had unlocked my phone after being told it was still locked. I never got a revised quote and now you are sending me $6. I am beyond upset."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges