"SHIPPING PACKAGE WAS TOO SMALL FOR PRODUCT. PROCUCT HAD TO BE FLATTEN OUT FOR 3 DAYS BEFORE ACTUAL INSTALLATION "

"The gentleman at Byers Subaru Parts Department was very helpful and the website was easy to use."

"I found what I was looking for at a great price. Contacted them for some clarification and they answered them promptly."

"The online ordering process is convenient but not timely. Ordered parts for a side view mirror on Sat, which I would think are readily available. Received an update that my order was received on Mon. It seems that since Subaru has a monopoly on many of their body parts, they don’t have to worry about timely customer support. Several part numbers were listed for the same item. The website asks for the VIN number, so it seems based on the VIN number, the website could identify the required parts for my specific car. I had to call Byers Subaru to get the correct part numbers, which they identified by using the VIN number. The systems seems a little clunky. Not sure why they have an “online” parts system if I need to call to get the correct part numbers. I know there are a lot of people that are very loyal to Subaru. So far I have been less than impressed with the post purchase experience."

"Item shipped quickly and received with no problems."

"last was shipped very quickly"

"GREAT PRICE ON PART. HOPEFULLY GETTING IT GOES AS WELL AS ORDERING IT"

"Chase was very nice to talk with and was a great help! He deserves a raise to keep up with the inflation."

"You had free shipping on your site but that turned out not to be true. It was still a better deal than my local dealer would provide and that is much appreciated!"

"simple quick and easy. Very convenient!!"

"VERY FAST AN EASY FOR PAYPAL. I THINK THE NET WILL HELP WITH SPILLS & THINGS FALLING OUT WITH THE GATE RAISED."

"Chase was Santa’s helper today!"

"would not accept amex cards"

"GREAT PRICES, LET'S SEE HOW GREAT THE SERVICE IS?"

"items were quickly shipped and arrived without any issue."