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5/5

2021-04-09

Excellent customer service!

"Super easy process from impression kit to treatment plan. My byte advisor answered my questions promptly and helped me pick what was right for me with consistent follow ups throughout the journey. I am excited to receive my aligners and start my treatment!"


Rep reply posted 2021-04-13
A rep from byte, ByteIC, has responded:

“Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience throughout your entire treatment. Let us know if you have any questions. We are always happy to help :)”


5/5

2021-04-09

Amazing

"Everything was amazing I am happy"


Rep reply posted 2021-04-13
A rep from byte, ByteIC, has responded:

“We're so happy you're happy! Thanks for the review :)”


5/5

2021-04-08

30 yr old, had braces twice, great alternative!

"Customer support is very responsive and professional. I feel like I have had a very specialized and personalized experience. Highly recommend this company."


Rep reply posted 2021-04-13
A rep from byte, ByteIC, has responded:

“Hi, thank you for the awesome review. We appreciate you telling your friends and family about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.”


5/5

2021-04-08

Quick friendly service and quick turn around

"Kit was sent out super quickly and they got back to me with a treatment plan in a few days! Payment plan is so easy to set up and makes it more accessible! "


Rep reply posted 2021-04-13
A rep from byte, ByteIC, has responded:

“Hey! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at support@byteme.com :)”


5/5

2021-04-08

CUSTOMER CARE

"GREAT CUSTOMER CAN AND VERY DETAILED IN ANY QUESTIONS ASKED. I NEVER FELT LKE I WAS ASKING A DUMB QUESTION. THEY HAVE ANSWERS FOR EVERTHING"


Rep reply posted 2021-04-14
A rep from byte, ByteIC, has responded:

“It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)”


5/5

2021-04-06

Great customer service!

"Great customer service! I am excited to try my aligners when they come in! "


Rep reply posted 2021-04-14
A rep from byte, ByteIC, has responded:

“Thanks so much for the review. We can't wait for you to get started :) ”


5/5

2021-04-08

Wonderful experience!

"The whole process was super simple and easy, and I love how affordable this was for me to start. I am anxiously awaiting my aligners and look forward to starting my journey! I would definitely recommend Byte!"


Rep reply posted 2021-04-14
A rep from byte, ByteIC, has responded:

“Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited for you to geet started!”


5/5

2021-04-07

Professional Customer Service

"They made the process easy and they have super fast shipping!"


Rep reply posted 2021-04-14
A rep from byte, ByteIC, has responded:

“Thanks so much for your feedback! We really appreciate you writing in :)”


5/5

2021-04-07

Great customer service

"I sent my mold in and they got back to me within a week to make my plan. My retainers are being made right now. They have excellent customer service!!!"


Rep reply posted 2021-04-14
A rep from byte, ByteIC, has responded:

“YAY!! We can't wait for you to get your aligners and start your Byte treatment journey. Our team is here for you whenever you have any questions. Just give us a call or send us an email and a member of our team will be ready to assist :)”


5/5

2021-04-07

Byte

"My byte advisor was amazing and helped explain to me everything. If I reached out she would quickly call me or email me back. I can't wait to start my treatment."


Rep reply posted 2021-04-16
A rep from byte, ByteIC, has responded:

“YAY!! We are so happy to hear your Byte advisor was able to provide you with such an amazing experience. That is just a taste of what Byte care is like. We can't wait for you to get your aligners and get started with your treatment. We appreciate you writing in :)”


5/5

2021-04-07

Awesome!

"The Byte team has been VERY helpful throughout my entire journey so far...anytime I had any questions someone was there to answer them...always very honest and educating me along the way! It’s a very easy process as long as you follow directions!"


Rep reply posted 2021-04-16
A rep from byte, ByteIC, has responded:

“Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.”


5/5

2021-04-05

Great

"The byte team has been so good to me and with me every step of the way. I can honestly say I can’t wait to get my Aligners and start my treatment. "


Rep reply posted 2021-04-06
A rep from byte, ByteIC, has responded:

“Welcome to the Byte family! We will be here for you every step of the way throughout treatment. We are excited for your treatment to get started. We hope you'll share your progress with us! ”


5/5

2021-04-06

Simple and fast

"Super easy experience from the impression kit through to ordering. Plenty of support along the way with consistent follow ups and updates on how the process was ticking along. Loved that I could just respond or ask questions over text message and I would have a pretty fast response."


Rep reply posted 2021-04-16
A rep from byte, ByteIC, has responded:

“Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience throughout the rest of your Byte journey, let us know if you have any questions. We are always happy to help”


5/5

2021-04-06

Happy Customer

"I'm very excited to receive my Byte Aligners! I'm very happy with how easy and convenient the oroceohas been so far. My customer service representative was very helpful throughout the entire process."


Rep reply posted 2021-04-06
A rep from byte, ByteIC, has responded:

“Hey there, thank you for your review! We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!”


5/5

2021-04-06

Byte is my hero

"My byte advisor was the best, she was understanding of my situation when I had some financial issues and she was soooo informative. She was so detailed when answering my questions and I feel confident after"


Rep reply posted 2021-04-06
A rep from byte, ByteIC, has responded:

“Thank you for this awesome review of your experience. We are so happy to hear that your advisor took such great care of you. We always want to do what we can to make sure you are feeling supported through your treatment. If you ever have any questions, let us know. Our team is always happy to help!”