"I chose byte because of the affordability and the speed of treatment. So far I have had a great experience with byte and their customer service team and my personal advisor. I’m so excited to get my new aligners in the mail very soon!!"
"From the start, I have been happy with my Byte experience. Before I made my decision, I did some quick searches to see what the best aligner system was. Every site I found said Byte was best and they were not wrong. As soon as I signed up, I was contacted by my byte advisor. They answered all my questions promptly and kept me updated on the process. After I sent my impression kit in, my Byte at Night aligners came within a few weeks. All of the packaging has been very impressive and looks very professional. I am now halfway through my 15 weeks and very excited to continue to see the progress. "
“Congratulations on reaching the halfway mark, that is so exciting! From start to finish, our team is ready and available to get you on track, check that progress, and get you to those final results! We really appreciate you writing in and sharing your experience :)”
"The impression kit was easy to use and when ordering they give you lots of financial options. Waiting to receive my Aligners "
“Thank you for sharing your experience. We can't wait to get you to the next step and start your aligner journey :)”
"I'm so grateful to be able to experience a better smile I can't wait to fulfill my treatment and I'm very thankful for Byte"
“Thank you! We are so lucky to have you a part of our Byte family!”
"So excited to have a perfect smile thanks to byte "
“Thanks so much for choosing to go with Byte to get your dream smile! We can't wait to see it :)”
"So far my experience with Byte has been amazing. The impression process was super easy. The customer service responds quickly and makes sure they take care of whatever problems or questions you have. I’m super excited to receive my aligners! "
“Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way. We can't wait for you to get started with your aligners!”
"Byte is incredibly simple & easy to navigate alone, but the customer support is some of the best I have ever encountered. The price is the best on the market for the quality (fact check me, reddit), especially with the various promos you can use. Wish they had a promo page though instead of making you search. The whole team helped make the process quick and virtually painless and they're incredibly nice. Like, so nice that you should get it even if your teeth are perfect just to chat with them. "
“We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. Our customer care team is here for you every step of the way and they really care about your smile success. We hope you'll share some result photos with us!”
"my daughter is excited to get started and we had a great advisory team to help us though the start up"
“WOOHOO!! So happy to hear your Byte advisor was so helpful through the process. We can't wait for your daughter to get started :)”
"My experience with Byte has been so easy and my advisor is excellent to work with. I’ve ordered my aligners and can’t wait to get started with my treatment. "
“Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your Byte adviser was able to do just that. It's just a taste of what care with Byte is like. Thank you!”
"Just the beginning!
I’ve only started the first part of the process, just waiting on my retainers to come in, and so far the customer service has been amazing everything is very well broken down; and you get someone assigned to you to text you and just make sure things are going smoothly! Can’t wait to start the process fully and see my end results!"
“This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.”
"Before accepting the contract customer service was awesome, responding right away and even calling. BUT!.... After processing the payment and finishing the 1st part of the treatment (week 15) is like going through a loop hole, been wearing the same aligner for A MONTH now and haven't received the 2nd and last part of my treatment, and customer service only sent default emails asking for the same things that I'd already sent 4 TIMES!! WORSE CUSTOMER SERVICE EVER!
ALL WAS EXCELLENT UNTIL WE ACCEPT THE CONTRACT. And I said WE because my husband is also having troubles to contact anybody from BYTE to fix a problem that the aligners caused him!. "
“Thank you for writing in and sharing your feedback. We understand your frustration and know how important it is to be able to get in contact with a customer care specialist regarding your treatment. Rest assured, our customer care team is always here to help. For quick assistance from our customer care team, you can call 877-298-3669. When ordering your remaining aligners, it does take 6-8 weeks for the aligners to be manufactured, quality checked, sanitation checked, and shipped out to you. We appreciate your patience and we are doing everything we can to get our orders out as soon as possible. ”
"So far I’ve had a pleasant experience with Byte. I’ve not received the aligners yet but had no problem with the impressions. They have also kept in touch with me to answer any questions. "
“Thanks so much for sharing your experience! We can't wait for you to get your aligners and get started with treatment :)”
"I am amazed with their customer service. I am really happy for buying the treatment and I can't wait to have my new smile!"
“We can't wait to get you your dream smile and we're so happy you chose to go with Byte :) Any time you have any questions, our customer care team is here to help you :)”
"Byte has been a great experience so far. From impressions to receiving my aligners, they were with me every step of the way. They are also affordable and you get a lot of "Bang for the Buck". I am on week 1 of my aligners and so far so good! I can feel them working and can't wait to see the progress. 10/10 recommend. "
“WOOHOO! We are so excited for you to begin your Byte journey! Our team is here for you every step of the way. Whenever you have any questions or want to chat with a member of our customer care team, simply email support@byteme.com and a member of our team will take care of you ASAP :)”
"It was very easy to use and they were very informative!"
“Thank you for your feedback! Happy to have you a part of our byte family :)”
A rep from byte, ByteIC, has responded:
“YAY!! We can't wait for you to get started with your aligners, and we are thrilled to hear that our Byte team has provided you with such amazing support throughout your process so far :)”