"Customer service is outstanding. Very helpful and knowledgeable. Look forward to recieving my aligners. Feel confident that my experience will be great!"
"The assistants are SO attentive and amazing! I'm looking forward to receiving the aligners, and continuing the process!"
“Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait for you to start your aligner journey and see what those results do for you!”
"Byte has been super easy to use and the website is so helpful. I love the videos (I was worried I’d mess up the impression kit, but those videos saved me) The fact that a dentist reviews everything gives me peace of mind. And I also love that you can see as your aligners move along thru stages of processing. No complaints! "
“Thanks so much for sharing your feedback! We are so happy to hear that those videos were able to help you complete your impression kit. We can't wait to get you going on that next step towards your perfect smile. ”
"So far dealing with Jackson has been great experience and can't wait for my aligners to get to my house."
“So happy to hear that Jackson was able to help you out and provide you a great experience. We can't wait for you to start your aligner journey :)”
"Great customer service and quick response time on texts and I was able to resolve all my questions through text which is my preferred mode of communication. The online process of ordering the impression kit and sending it back has also been very convenient and easy to navigate through. The process was definitely a breeze. "
“We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. So happy to hear that our customer care team was able to provide you with such a great experience. We hope you'll share some progress photos with us!”
"My experience with Byte has been great! I appreciate that I have a personal go-to contact for all my questions and concerns. We went through all the process and were patient with me when I had to assess what best suite me, whether treatment or financial plan. I just purchased my aligners and will receive them about 4-6 weeks. Everything leading up to my purchase has been a breeze and pleasant to deal with - with no stress. I'd recommend them to any of my friends and family who are looking to purchase aligners."
“We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!”
"I loved my treatment plan I’ll be able to smile smile without being insecure in a couple months better than braces where they take years
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“We love to hear it! You'll be showing off your smile in no time :) We are so lucky to have you as part of our Byte family. We hope you'll share some results photos!”
"Great experience so far! They kept me in the loop every step of the way and I am so excited to start my treatment!"
“Thank you for sharing your feedback! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way. We are always here to answer any questions you have :)”
"So far the process has been easy. Only one hiccup but that was on my dentist end but it’s figured out now!"
“YAY! So glad we were able to get everything figured out and get you started on your Byte journey :)”
"They really took customer service to another level! There was always some one there for me every step of the way! "
“Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear our Byte team was able to do just that. Thanks so much for writing in and sharing your experience!”
"My experience with byte has been phenomenal, quick responses from my advisor and incredibly helpful! I am excited to have chosen them and can't wait to start my treatment plan! "
“Welcome to the Byte family! It makes us so happy to hear that your Byte advisor was able to provide you such an incredible experience. That's just a taste of what care with Byte is like. We cannot wait to see your progress throughout your Byte journey :)”
"I cannot express how happy and grateful I am for byte. The customer service is outstanding the price is amazing and the product is even better. I have tried other companies and started the process and have canceled my orders after months of no answers no calls no email back nothing. This company sends personal texts with every question that I have I haven’t gotten a response within minutes. I cannot wait to see my new smile"
“Our customer care team really does care about your Byte journey and wants to see you all the way through to a successful outcome! We are so thrilled you decided to go with us and are lucky to have you as part of our Byte family :)”
"I have not received my aligners yet as they are still being prepared, but my experience up until this point has been excellent. They pair you with someone to essentially help guide you through the process and the personalized experience has made this so simple and stress free thus far. Highly recommend based on customer service alone. Can’t wait to receive my aligners. "
“Woohoo, Stephanie! We are so excited that you chose Byte to go on this smile journey with you. Our team is so excited to see your progress and is here every step of the way to answer any questions you may have. We are just a message away at support@byteme.com! Can't wait to see your final results ”
"Amazing All Around!
From beginning to end Byte was an extremely enjoyable experience. The staff is friendly, helpful, and knowledgeable. They offer deals that allow you to purchase a new smile in an affordable manner. There are helpful videos and content to allow a smooth process 100% of the way. After the initial consultation and molds they assign you a Byte Advisor who is available via email, text message or phone to answer any questions or concerns. They are seriously amazing and I cannot wait to see my new SMILE :)"
“Hi Summer! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review. :)”
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I AM VERY IMPRESSED with my Byte Experience!!!! From Day-One, the Customer Service has been and continue to be EXCELLENT!!! They are very RESPONSIVE, ATTENTIVE, VERY PERSONABLE, and always AVAILABLE for Customer Support!!!! I highly recommend the BYTE journey! I am VERY EXCITED about my BYTE journey.
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“We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam! ”
A rep from byte, ByteIC, has responded:
“We are confident your Byte journey will be a great experience! Our customer care team and clinical team are always standing by to address any concerns or questions you have. Can't wait for you to get started with your aligners. ”