"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"Customer Service people are professional.. friendly.. "
"The title says it all. Another vendor spec'd the wrong parts after I gave them the VIN and now they want me to pay return shipping for the parts they said were the correct kit (not happening). So CARID had an accurate parts data base and delivered the correct parts - perfect.
"
"Product is nice but price for quality was high"
"only site to get my part right lol i hate sub models "
"I found it easy to select and order the right car parts for a great price!"
"Called CARDiD for an order I was placing. I simply inquired about a veteran discount. The representative that responded to my request, not only, answered the question, but proceed to provide a level on service that I wasn't expecting. Mark (the CARDiD representative) provided Excellent Knowledge and Outstanding Service, thought-out the entire interaction.
Thank You, Mr. Mark!!! "
"Easy shopping experience , great pricing and quick delivery "
"I was shopping for seat covers and was preparing to buy from another company. I had a question and couldn't get them to call or email me back after reaching out several times. So I went to CARid.com and I'm glad I did. They are responsive! Jim was great at helping answer my question and ensured I was comfortable placing an order with them. Their pricing is competitive and they seem to actually want my business. Thank you CARid....I have another set of seat covers I'll be buying soon and you'll be where I'll look first. "
"I was oooking for a fender and had some website questions, I went into live chat and I was assigned Ed to help me out, she was very helpful and was able to answer all my questions to great detail and was able to help me with different purchasing options, great customer service!"
"Costumer service was great"
"I was looking for a bed cover for my make/model and exploring my options. Brandon was able to pull up in the live conversations chat a few items quickly that suited my needs. He was a huge help and very personable. I was very pleased with the experience."
"This site helped me to purchase a rare part I had difficulty locating"
". He also facilitated my on-line payment process "
"Very knowledgeable well mannered over all great experience."
"Ordered a replacement tire for my truck and received quickly."
A rep from CARiD.com, , has responded:
“Dear Redekere,
Thank you for your review. We are truly sorry the shipping and handling was poor and part came with minor damage. Please allow us to compensate the headache you had. I can offer you $40 partial refund. Please let me know if you are interested. Simply reply me here or e-mail me at damon.la@carid.com
If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!
Sincerely,
Consumer Relations Department at CARiD.com.”