"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"Mike was very helpful in assisting my find a previous order. We couldn't locate the order at first. However, he promptly called me back, after finding the order. He assisted me in processing a new order. "
"You have been very helpful with any questions I had. Know your products well and are very customer centered!
Thank you!"
"Top notch service from a great company. I don't do voice phone so email correspondence is a necessity. James H. has been my contact and he has been so very prompt and helpful in answering questions both before and after my purchase of an iDVR-PRO16H and AHD camera. It's a pleasure to do business with CCTV Camera Pros."
"I'm going to use it at my church. Will work great as a drop-in for our older one. Thanks!"
"James, Chris, and carlos are professional, knowledgeable, patient, and polite. Very satisfied with your product and customer service."
"I purchased a thirteen camera 5MP system, which included a custom PC based NVR and two wireless links to connect an outbuilding's cameras to the NVR.
From day one their customer service and tech support, provided by Jonah, have been outstanding. Jonah has been my single point of contact, from choosing all hardware, making changes, tech support, and remote desktop support.
I highly recommend CCTV Camera Pros."
"I like the advice and recommendations I get, and I feel I get better equipment and tech support than I would get anywhere else. Since I am able to do the install work myself, I can move labor costs to better cameras.
Keep up the great work CCTV Camera pros!"
“Thank you so much for taking the time to write such a thorough review! You just made my day.
Sincerely.
-Mike Haldas, co-founder”
"Requested a quote for a BIPRO-9004. Specified that I needed to do a Purchase Order when filling out the request form.
Received a response with all the information to do a Purchase Order, usually I have to request a W-9 and one was already provided!
Camera was delivered faster than expected and works great!
Plan to order again!"
"Wile I ordered a FEMALE twist-on connector, I received a MALE connector.
However, I was able to obtain a converter locally so it worked out OK"
"Called to verify disk configuration, then ordered. The product exceeded my expectations at a very fair price. I normally do not install security systems, but the directions were clear and I experienced no problems. The video quality and ease of use of the system are great."
"Great quality product, but much better yet their service. Follow-up and really taking care of their client. Thanks."
"Before I made a purchase from CCTV Camera Pros, I sent them an email asking some questions about the iDVR-PRO8A I was interested in. To my surprise the email was answered the next day. Not only did they answer all my questions, they sent me links for extra information and a demo link. When I called them to order they answered even more questions and followed up with more information sent to me via email. My order was processed that same day and sent out. It arrived on time, was fast, and packaged very good. I already had my cameras in place from an old system. The iDVR-PRO8A installed quickly with all the information and video's they supplied from their web site. The DVR works great, better than the old one I replaced. All I can say is they are a five star company in my book! Wayne Kwiatkowski"
"Very helpful and experienced staff - CCTV Camera Pros answered my questions and our cameras shipped out fast.
Thanks "
"Product performs exactly as it was listed on the website. The individual we spoke with was happy to process our Tax Exempt status, as well as quick to ship the product, despite the fact that we ordered it on a Holiday Weekend. Product was delivered on time. Overall, a great experience, and we'll likely order more products in the future. "
"Purchased thousands of feet of cable over the past 5 years from various makers for C.C.T.V installations. I have found CCTV Camera Pros to be the most dependable by far. My climate in Western, NY can range from -10 degrees to the mid 90's. These cables functioned flawlessly. Frequently using them to replace fairly newer cctv cables that should of lasted for years. If your looking for quality this is the company. "
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you or the feedback and for mentioning what a great job Jonah is doing!”