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Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
5/5

2019-12-20

"Everyone is absolutely amazing!"


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
4/5

2019-12-10

"I have been pleased with the school. Continuity and consistency in care have been the only concerns. There has definitely been transition at the school and that of course has growing pains. Everyone is lovely and seems to genuinely want to be there but it is hard with so many changing faces. In addition, sometimes the communication can breakdown amidst so much change. At the end of the day though I am thankful for the team at this facility and believe they provide overall good care for my child."


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
5/5

2019-10-26

"Absolute comfort and confidence. I never planned to out my daughter in daycare because I felt I could never trust a facility to look after my daughter in a way I see fit, but this school has exceeded my expectations with loving staff, a great curriculum/schedule, amazing resources that keep me up to date with what's going on with her throughout the day and the ability to use the cameras to see how she's doing when I miss her. She loves her teachers and we always feel a warm-hearted welcome the second we walk in the door. I will, and have continued to recommend this school to other parents."


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
2/5

2019-10-11

"The front staff is awesome! I just wish there was more structure and a curriculum as I was told during my tour. It's sad that only a month in the class has lost two teachers. I don't see much learning activities most days it's just play time. I've been hoping for some improvement but I haven't seen much so we are leaning towards leaving the school."


Rep reply posted 2019-10-16
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 877-410-0645 so we can work to resolve your issue?”


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
4/5

2019-10-04

"The staff overall have been very helpful and seem to legitimately care about the children enrolled. My child is developing great social skills. The assistant director and site lead are fantastic and very helpful. However, the school director is difficult to deal with and seems to have a major chip on her shoulder."


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
5/5

2019-09-27

"Staff are very professional and open to communication with my concerns. Their understanding of military culture is beneficial to both my sons growth and development."


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
4/5

2019-09-16

"Please consider making the assistant director the director. She is welcoming, friendly, cares about the students, and genuinely knows customer service."


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
5/5

2019-09-14

"All of the staff and teachers have been wonderful. I feel that my daughter is safe and nurtured at The Children’s Courtyard."


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
1/5

2019-09-02

"Mariah, Bre and Erika are all passionate employees who give the children the best setting away from home which allows for the children to learn and grow. I cannot say enough positive things about these individuals. The director(s) are cold business like people who do not view your child as humans but more as a number in a school environment. Their focus is on the wrong idea of the learning and development of the child. The directors are too corporate!"


Rep reply posted 2019-09-12
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“Thank you for taking the time to write a review. We expect our employees to uphold certain standards of personal and professional conduct. We would love to talk to you in more detail. Please give us a call at 877-410-0645.”


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
5/5

2019-08-30

"It’s amazing, everyone is sweet nice and friendly. We like how the kids say bye my friends or hello my friends. The teachers are amazing."


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
5/5

2019-08-30

"They listen to my concerns and help find solutions."


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
3/5

2019-08-03

"Started off well with her old teachers Ms. Kayla and Ms. Erica being that they made sure she was clean and well taken care of. Somewhere after being transferred to another classroom the up keep fell off. Not pleased with how my daughter is being taken care of. I pray it changes for the better soon."


Rep reply posted 2019-09-26
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“Thank you for bringing this to our attention. Our children’s wellbeing is extremely important to us. Please contact our Customer Support Team at 877-410-0645 so we can discuss this in more detail.”


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
1/5

2019-07-21

"Not happy at all here. At the end of the day we cannot get any feedback on our child because they just got to the room. They have no idea what is going on with our child. There NEEDS to be another caregiver in the 3 year old room. I cannot even count how many times at the end of the day kids are fighting or hitting and the caregivers are not paying attention. They do not seem to care about the children"


Rep reply posted 2019-08-27
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“We are sorry to hear about your recent experience. We strive to maintain the highest quality of care and customer service, and we'd like the opportunity to learn more about your experience. Could you please contact our Customer Support line at 877-410-0645?”


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
5/5

2019-07-19

"It’s a welcoming environment for sure, my little one is comfortable there, and the teachers are amazing."


Verified The Children's Courtyard - 1555 McNeil Street Shopper
Verified
5/5

2019-07-07

"I love the teachers and how they were really patient. I was really sad to take my kids out but it was too expensive"