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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
4/5

2018-04-03

details of purchase and delivery

"Maybe is good to have a summary of my purchase and delivery in one page after i confirm and made the payment. and is even better there is a update on the delivery on your website. or even email us when the parcel reaches the location. "


Verified
5/5

2018-04-02

Great service.

"Great service....spoke to customer service couple of times and they were very helpful. Website is very detailed and has almost all CPAP machines. I would advise to buy from here rather then buying from your sleep clinic, will be much cheaper. "


Verified
5/5

2018-04-02

As advertised/quick shipping

"They have the right equipment at the right price and quick shipping!"


Verified
5/5

2018-04-02

Outstanding

"The young lady who assisted me deserves a promotion! "


Verified
5/5

2018-04-02

Very efficient service

"I left my power cord behind on a trip. CPAP.com was able to send me a power cord via overnight mail with no issues."

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Verified
3/5

2018-04-02

No problem with the order process; the product doesn't work.

"I had no problem ordering the product. The mask cushions do not work. My mask leaks horribly."


Rep reply posted 2018-04-03
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had a negative experience with our site. A CPAP expert will be reaching out shortly!”


Verified
5/5

2018-04-02

Sinking Head

"The head strap creates a cushion between the CPAP strap and my head which intern takes some of the pressure off the secured strap. bottom line no head indentions."


Verified
5/5

2018-04-02

Good service, affordable equipment!

"I'd been suffering along with a worn-out mask for too long; the local supplier for CPAP equipment in my area is overpriced and not real easy to work with. I stumbled upon CPAP.com after searching through Amazon and not finding what I need. To my surprise, my Doctor's office liked the prescription-request mechanism offered by the website. My regular Doc isn't a sleep specialist, so he'd rather just review what I'm requesting and give the "ok" than to write it up from scratch. Thanks for, literally, helping me sleep at night."

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Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-04-02

Great and speedy service

"I ordered some cpap supplies and the order was correct and delivered within 4 days. Thank you cpap.com ! Your the best!"


Verified
5/5

2018-04-01

Great service

"Received all items on time and everything was exactly what I ordered. No problems. I will be using cpap.com again. "


Verified
5/5

2018-04-01

Excellent quality

"Just what I expected, no surprises. "


Verified
4/5

2018-04-01

Very good experiance

"I did a lot of research before buying a traveling CPAP. I have only used it for a few days as a test. It seems exactly as advertised."


Verified
5/5

2018-04-01

Super experience

"Great customer service. They helped me every step of the way"


Verified
5/5

2018-04-01

Clap power chord

"Customer service was very helpful and knowledgeable "


Verified
5/5

2018-03-31

Refills

"Exactly what was needed for dream machine "

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