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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-03-22

Soft cheeks with no marks

"The pad cheeks have taken away the deep lines on my face."

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Overall product shipping and delivery process

Verified
5/5

2018-03-22

Easy

"First time user. No problems. "

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Verified
5/5

2018-03-21

very good

"fast and easy. had a problem with r/x but was resolved "


Verified
5/5

2018-03-19

Return Customer

"I’ll continue to purchase from this excellent company!!"

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Verified
2/5

2018-03-19

Site not user friendly

"It is very difficult to place an order on your site. Should be more user friendly. Amazon may be an alternative."

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Rep reply posted 2018-03-26
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry you had a negative experience using our site. A CPAP expert will be reaching out shortly for any suggestions you may have for us!”


Verified
5/5

2018-03-19

New mask

"Purchased new mask hose & filters. Sale was great. Customer service was very helpful and answered all my questions. Shipment arrived quickly. Had to exchange the mask for another model. That went very well also. I have since purchased other items. Crap.com will be my go to site to purchase all my supplies."

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Verified
5/5

2018-03-19

Fast Service!

"I found exactly what I was looking for on you site. Payment was easy and delivery was fast! I will definitely use this service again."


Verified
5/5

2018-03-19

CPAP Supplies

"My CPAP supplies are working great and I am really enjoying them."

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Verified
5/5

2018-03-19

Great customer Service

"Order came in time promised and we love the product"


Verified
4/5

2018-03-19

Easy to order

"My order was processed efficiently and was received promptly."

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Verified
5/5

2018-03-19

Very satisfied

"Five stars says it all. Even the delivery was fast"


Verified
5/5

2018-03-19

Excellent customer service

"I actually spoke to a live individual. She spoke English. She was at the company headquarters. I did not have to go through a series of prompts first. It was an extremely pleasant experience. "


Verified
5/5

2018-03-18

Just what I expected

"I ordered what was closest to the machine I got from the doctor. It is the same brand and works well. There was a delay getting the prescription, and they called to give an alternate fax number just in case that was the issue! "

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Verified
5/5

2018-03-18

New design great for me

"Great product, quick shipping and good price. Only wish insurance covered it like other CPap-appliances."


Verified
5/5

2018-03-18

It’s so important to talk to someone, not to a machine in the phone!

"And the beginning I didn’t have a good experience because I made a mistake with the order and it was impossible to talk to a human being but after trying hard, a very nice man help me and I could ask for the right machine."